P-79
SERVICEGUIDE
Date
Revision History
Copyright
Updates
Contents
Contents
Page
Contents
CHAPTER1
System specifications
Preface Features System block diagram
Hardware specifications and configurations Notebook product tour
General information
Features
Preface
Conventions
Audio
Display and graphics
Storage subsystem
Input devices
Security
Dimension and Weight
Communication
I/O Ports and devices
System block diagram
CHAPTER 1 System specifications
Hardware specifications and configurations
BIOS
Controllers
Specification
Memory
Specification
Specification
Hard Disk Drive
CHAPTER 1 System specifications
Specification
Optical drive
Specification
Specification
CHAPTER 1 System specifications
ItemSpecification
Inverter
Video subsystem
Specification
Specification
Keyboard
Pointing device
Memory card reader
Specification
Cardbus
ExpressCard
Audio
Specification
Wired LAN
Bluetooth
Wireless LAN
Specification
Buttons/Indicators/Ports
Specification
Specification
CHAPTER 1 System specifications
Fingerprint reader
Camera
Fans
Specification
Battery
Power supply
Power savings
CHAPTER 1 System specifications
Notebook product tour
Front View
Left View
Right View
CHAPTER 1 System specifications
Rear View
Power connector
Bottom View
CHAPTER 1 System specifications
Keyboard area
Icon
LCD panel
CHAPTER 1 System specifications
Using the status indicators
Key types
Using the keyboard
CHAPTER 1 System specifications
System key combinations
Using the fingerprint reader
To run the Gateway Fingerprint Solution program
CHAPTER 1 System specifications
Using the EZ Pad touchpad
Move the pointer on the screen Select an object on the screen
CHAPTER 1 System specifications
Button Description
Using the optional multimedia panel
CHAPTER 1 System specifications
Using the webcam
2 Click Start camera. The Camera Assistant opens
Button
Icon
Description
CHAPTER 1 System specifications
System utilities
BIOS Setup Utility BIOS flash utility Removing a password lock
Clearing password check and BIOS recovery
CHAPTER2
Navigating the BIOS Setup Utility
BIOS Setup Utility
CHAPTER 2 System utilities
Main screen
BIOS Setup Utility screens
CHAPTER 2 System utilities
Advanced screen
The table below describes the parameters found on this screen
Supervisor or
Security screen
CHAPTER 2 System utilities
Setting a Password
To set the User password
CHAPTER 2 System utilities
Press ENTER, then re-enter the current password
5 Press ENTER. The screen displays the following 6 Press ENTER
4 Retype the password in the Confirm New Password field
Specific
Boot
Exit
CHAPTER 2 System utilities
The table below describes the options on this screen
CHAPTER 2 System utilities
BIOS flash utility
Removing a HDD password lock
Removing a password lock
CHAPTER 2 System utilities
Clearing password check and BIOS recovery
Clearing Password Check
G116
Steps for BIOS Recovery by Crisis Disk
BIOS Recovery by Crisis Disk
Steps for Creating the Crisis Disk in Windows XP/Vista
CHAPTER 2 System utilities
4 Keep the default settings and then click on the Start button
7 Press No if you do not want to create another Crisis Disk
6 The Crisis Disk will be created after a few seconds
CHAPTER 2 System utilities
Replacing the fingerprint reader Replacing the Bluetooth module
Replacing the IEEE 802.11 wireless card Replacing the CMOS battery
Replacing the LCD assembly Replacing the LCD panel
Replacing the LCD assembly lid Replacing the palm rest
Tape
Preventing static electricity discharge
CHAPTER 3 Replacing notebook components
Preparing your work space
Flat screwdriver Phillips screwdriver Scribe or non-marring tool
Tools required
CHAPTER 3 Replacing notebook components
To disassemble the notebook, you need the following tools
Preparing the notebook
Removing the battery
CHAPTER 3 Replacing notebook components
Adding or replacing memory modules
1 Complete the steps in “Preparing the notebook” on page
7 Press the card down until it clicks into place
5 Pull the memory module out of the slot
8 Replace the memory bay cover, then tighten the cover screws
1 Complete the steps in “Preparing the notebook” on page
Replacing the main cooling assembly
Cooling assembly bay
CHAPTER 3 Replacing notebook components
Page
CHAPTER 3 Replacing notebook components
9 Insert the new main cooling assembly into the notebook
1 Complete the steps in “Preparing the notebook” on page
Replacing the processor
Flat-blade driver
Thermal Pad Thermal Grease
CHAPTER 3 Replacing notebook components
1 Complete the steps in “Preparing the notebook” on page
Replacing the IEEE 802.11 wireless card
CHAPTER 3 Replacing notebook components
5 Remove the wireless card screws
9 Replace the screws removed in Step
10 Reattach the antenna cables to the connectors
6 Pull the card out of the slot
7 Move the antenna cables out of the way
CHAPTER 3 Replacing notebook components
Replacing the CMOS battery
The battery is held in place by double-sided tape
Use double-sided tape to hold the new battery in place
1 Complete the steps in “Preparing the notebook” on page
Replacing the hard drive
CHAPTER 3 Replacing notebook components
4 Using the plastic tab, slide the hard drive you are replacing, then remove it
9 Replace the screws that secure the bracket to the drive
7 Remove the bracket from the old drive
10 Slide the new hard drive kit into your notebook
CHAPTER 3 Replacing notebook components
11 Replace the cover, then tighten the screws
Phillips #0 screwdriver
Replacing the optical drive
1 Complete the steps in “Preparing the notebook” on page
Flat-blade driver
4 Carefully slide the drive out of the drive bay Tip
CHAPTER 3 Replacing notebook components
6 Replace the screw removed in Step
1 Complete the steps in “Preparing the notebook” on page
Replacing the keyboard cover
6 Insert the small flat-blade screwdriver under each of the hinge covers and gently pry them up
CHAPTER 3 Replacing notebook components
10 Remove the old keyboard cover
1 Complete the steps in “Preparing the notebook” on page
Replacing the keyboard
Long screws
CHAPTER 3 Replacing notebook components
The keyboard cable is correctly oriented if it is not twisted
10 Replace the screws removed in Step
CHAPTER 3 Replacing notebook components
1 Complete the steps in “Preparing the notebook” on page
Replacing the inverter
CHAPTER 3 Replacing notebook components
5 Remove the screws from the front of the LCD panel assembly
6 Carefully separate the front and back of the LCD panel assembly
7 Remove the screws connecting the inverter to the LCD panel lid
12 Replace the LCD panel assembly screws removed in Step
CHAPTER 3 Replacing notebook components
Replacing the webcam
1 Complete the steps in “Preparing the notebook” on page
6 Carefully separate the front and back of the LCD panel assembly
5 Remove the screws from the front of the LCD panel assembly
7 Disconnect the webcam cable from the webcam
CHAPTER 3 Replacing notebook components
9 Remove the old webcam 10 Install the new webcam
1 Complete the steps in “Preparing the notebook” on page
Replacing the lid latches
6 Carefully separate the front and back of the LCD panel assembly
5 Remove the screws from the front of the LCD panel assembly
CHAPTER 3 Replacing notebook components
8 Remove the old lid latches 9 Install the new lid latches
CHAPTER 3 Replacing notebook components
Replacing the LCD assembly
1 Complete the steps in “Preparing the notebook” on page
The LCD video cable connector is fragile
CHAPTER 3 Replacing notebook components
11 Lift the LCD panel assembly up and away from the notebook
Page
CHAPTER 3 Replacing notebook components
Replacing the LCD panel
1 Complete the steps in “Preparing the notebook” on page
7 Remove the screws from the front of the LCD panel assembly
6 Remove the rubber inserts from the front of the LCD panel assembly
8 Carefully separate the front and back of the LCD panel assembly
9 Remove the screws that secure the LCD panel to the LCD panel lid
CHAPTER 3 Replacing notebook components
Magnet bracket and magnet
21 Replace the rubber inserts removed in Step
20 Replace the LCD panel assembly screws removed in Step
25 Turn the notebook over so the bottom is facing up
CHAPTER 3 Replacing notebook components
Replacing the LCD panel hinges and bracket
1 Complete the steps in “Preparing the notebook” on page
7 Remove the screws from the front of the LCD panel assembly
6 Remove the rubber inserts from the front of the LCD panel assembly
8 Carefully separate the front and back of the LCD panel assembly
CHAPTER 3 Replacing notebook components
Magnet bracket and magnet
22 Make sure that the magnet has remained in the magnet bracket
CHAPTER 3 Replacing notebook components
Replacing the LCD assembly lid
1 Complete the steps in “Preparing the notebook” on page
19 Turn the notebook over so the bottom is facing up
CHAPTER 3 Replacing notebook components
Replacing the palm rest
1 Complete the steps in “Preparing the notebook” on page
9 Remove the screws from the bottom of the notebook
8 Turn the notebook over so the bottom is facing up
10 Turn the notebook over so the top is facing up
Small screws
CHAPTER 3 Replacing notebook components
22 Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page
CHAPTER 3 Replacing notebook components
Replacing the touchpad board
1 Complete the steps in “Preparing the notebook” on page
10 Remove any tape on top of the cable
9 Remove the screws from the touchpad board bracket
The touchpad cable is correctly oriented if the blue side is showing
CHAPTER 3 Replacing notebook components
22 If the notebook has wireless networking built in, reconnect the wireless antennas by following the steps in “Replacing the IEEE 802.11 wireless card” on page
CHAPTER 3 Replacing notebook components
Replacing the touchpad button board
1 Complete the steps in “Preparing the notebook” on page
Page
CHAPTER 3 Replacing notebook components
1 Complete the steps in “Preparing the notebook” on page
Replacing the fingerprint reader
9 Release from the latches and remove the fingerprint reader from the palm rest
1 Complete the steps in “Preparing the notebook” on page
Replacing the Bluetooth module
CHAPTER 3 Replacing notebook components
1 Complete the steps in “Preparing the notebook” on page
Replacing the modem
8 Remove the screws securing the modem to the system board
CHAPTER 3 Replacing notebook components
10 Lift the modem off of the system board
11 Install the new modem on the system board
CHAPTER 3 Replacing notebook components
Replacing the speakers
1 Complete the steps in “Preparing the notebook” on page
9 Remove the speaker screws
8 Disconnect the old speaker cable from the system board
10 Lift the old speakers from the notebook
CHAPTER 3 Replacing notebook components
1 Complete the steps in “Preparing the notebook” on page
Replacing the system board and VGA cooling assembly
CHAPTER 3 Replacing notebook components
12 Unplug the Bluetooth module from the system board one connector
15 Remove the modem cable from the system board retaining clips
19 Remove the system board screws
CHAPTER 3 Replacing notebook components
17 Unplug the fans from the system board
18 Remove the EMI shield screws. Then remove the EMI shield
20 Carefully remove the system board
21 Disconnect the VGA cooling assembly cable from the system board
CHAPTER 3 Replacing notebook components
25 Replace the VGA cooling assembly on the new system board
33 Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page
CHAPTER 3 Replacing notebook components
Replacing the modem jack/USB board
1 Complete the steps in “Preparing the notebook” on page
12 Remove the modem jack/USB board screw
CHAPTER 3 Replacing notebook components
1 Complete the steps in “Preparing the notebook” on page
Replacing the fans
11 Remove the fan screws 12 Lift the old fan from the system
16 Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page
CHAPTER 3 Replacing notebook components
Phoenix BIOS beep codes Symptom-to-FRU error messages
Troubleshooting
Diagnosing problems System test procedures
Power-On Self-Test POST error message Index of error messages
Symptoms Verified
Diagnosing problems
System test procedures
Testing the optical drive
Do not replace a non-defective FRU
Testing the keyboard or auxiliary input device
Testing the memory
Testing the power system
“Check the power adapter” on page “Check the battery pack” on page
Check the power adapter
Check the battery pack
CHAPTER 4 Troubleshooting
Testing the touchpad
Power-On Self-Test POST error message
If the symptom is not listed, see “Undetermined problems” on page
CHAPTER 4 Troubleshooting
Index of error messages
Error codes
Error messages
FRU/Action Sequence
Error Messages
CHAPTER 4 Troubleshooting
No-beep error messages
the power system” on page
POST Routine Description
Phoenix BIOS beep codes
Code
Beeps
1-3-4-3
CHAPTER 4 Troubleshooting
Configure advanced cache registers
Install CD ROM for boot
CHAPTER 4 Troubleshooting
Code
Code
Beeps
POST Routine Description
Power
Symptom-to-FRU error messages
CHAPTER 4 Troubleshooting
Memory
Power management
Sound
ExpressCard
CHAPTER 4 Troubleshooting
Devices
Press Fn+F4 repeatedly to switch between LCD, external display, and
Undetermined problems
Intermittent problems
Keyboard and touchpad
Non-Acer devices Printer, mouse, and other external devices
CHAPTER 4 Troubleshooting
System board top connectors System board bottom connectors
Connector locations
CHAPTER5
CHAPTER 5 Connector locations
System board top connectors
System board bottom connectors
CHAPTER 5 Connector locations
CHAPTER6
Introduction Exploded diagram FRU list
FRU Field-Replaceable Unit list
CHAPTER 6 FRU Field-Replaceable Unit list
Introduction
Notebook chassis
Exploded diagram
CHAPTER 6 FRU Field-Replaceable Unit list
FRU list
Category
CHAPTER 6 FRU Field-Replaceable Unit list
Category
OEM Part No
CHAPTER 6 FRU Field-Replaceable Unit list
Category
CHAPTER 6 FRU Field-Replaceable Unit list
Category
HDD 500GB 5400RPM WD SATA WD5000BEVT-22ZAT0
CHAPTER 6 FRU Field-Replaceable Unit list
HDD 250GB 5400RPM SATA WD WD2500BEVT-22ZCT0
HDD 320GB 5400RPM SATA WD WD3200BEVT-22ZCT0
Category
CHAPTER 6 FRU Field-Replaceable Unit list
Category
CHAPTER 6 FRU Field-Replaceable Unit list
Category
CHAPTER 6 FRU Field-Replaceable Unit list
APPENDIXA
Model definition and configuration
APPENDIX A Model definition and configuration
Test compatible components
APPENDIXB
Introduction Microsoft Windows Vista Environment Test
Introduction
Microsoft Windows Vista Environment Test
APPENDIX B Test compatible components
Headphone/Microphone Port Test
APPENDIX B Test compatible components
Bluetooth Cell Phone/Headset
Online support information
APPENDIXC
APPENDIX C Online support information
Index
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Index
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MAN P-79 SVC GDE R1 06/09