1.Click Start Control PanelProgramsRun programs made for previous versions of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen. If you have other software problems

Back up your files immediately.

Use a virus-scanning program to check the hard drive or CDs.

Save and close any open files or programs and shut down your computer through the

Start menu.

Check the software documentation or contact the software manufacturer for troubleshooting information:

––Ensure that the program is compatible with the operating system installed on your computer.

Solving Problems

––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

––Ensure that the program is installed and configured properly.

––Verify that the device drivers do not conflict with the program.

––If necessary, uninstall and then reinstall the program.

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Dell 0NWK08A01, DCRM setup guide Start menu