Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 36 or “Contacting Dell” on page 57.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see “Contacting Dell” on page 57).

Beep Code

Possible Problem

 

 

One

Possible system board failure —

 

BIOS ROM checksum failure

Two

No RAM detected

 

NOTE: If you installed or

 

replaced the memory module,

 

ensure that the memory module

 

is seated properly.

Three

Possible system board failure —

 

Chipset error

Four

RAM read/write failure

Five

Real Time Clock failure

Six

Video card or chip failure

Seven

Processor failure

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Dell 0NWK08A01, DCRM setup guide Solving Problems, Beep Codes, Beep Code Possible Problem