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Dell DCSLF, 08XCH8A00, 580s DellConnect, Getting Help, Technical Support and Customer Service

Models: 08XCH8A00 8XCH8 580s DCSLF

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Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 54 and then see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem, and repair it all under your supervision. For more information, go to support.dell.com/dellconnect.

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Dell DCSLF, 08XCH8A00, 580s setup guide DellConnect, Getting Help, Technical Support and Customer Service

Contents

INSPIRON SETUP GUIDEPage INSPIRON SETUP GUIDERegulatory model DCSLF Notes, Cautions, and Warnings February 2010 P/N 8XCH8 Rev. A00Contents Using Your Inspiron DesktopSolving Problems Using Support ToolsFinding More Information and Resources Basic Specifications Appendix ContentsGetting Help IndexBefore Setting Up Your Computer Setting Up Your Inspiron DesktopINSPIRON Setting Up Your Inspiron Desktop Extend the Rear Stabilizing FeetConnect the Keyboard and Mouse Setting Up Your Inspiron DesktopConnect the Display Setting Up Your Inspiron DesktopConnection Type ComputerCable DisplayConnect the Network Cable Optional Setting Up Your Inspiron DesktopConnect the Power Cable Setting Up Your Inspiron DesktopTo locate the voltage selector switch, see “Back View Features” on pagePress the Power Button Setting Up Your Inspiron DesktopSet Up Microsoft Windows Setting Up Your Inspiron DesktopCreate System Recovery Media Recommended 3. Click Start → Programs→ Dell DataSafe Local Backup4. Click Create Recovery Media Setting Up Your Inspiron DesktopConnect to the Internet Optional Setting Up a Wired ConnectionSetting Up Your Inspiron Desktop Setting Up a Wireless Connection Setting Up Your Internet ConnectionWindows Vista 2. Click Start → Connect To2. Click Start → Control Panel The Connect to the Internet window appearsSetting Up Your Inspiron Desktop Windows VistaUsing Your Inspiron Desktop Front View Features1 FlexBay drive eject button - Opens the Flexbay cover when pressed INSPIRONUsing Your Inspiron Desktop 5 Headphone connector - Connects to headphones6 Line-in or microphone Back View Features Using Your Inspiron DesktopUsing Your Inspiron Desktop NOTE The power supply light may not be available on all computersBack Panel Connectors Using Your Inspiron DesktopUsing Your Inspiron Desktop 8 Front L/R line-out connector - Connects to front L/R speakersSoftware Features Productivity and CommunicationEntertainment and Multimedia Using Your Inspiron DesktopDell Dock Add a CategoryAdd an Icon Remove a Category or IconDell DataSafe Online Backup Using Your Inspiron DesktopSolving Problems Possible ProblemBeep Codes Beep CodeNetwork Problems Wireless ConnectionsWired Connections Solving ProblemsPower Problems Solving ProblemsIf the power light is solid amber Solving ProblemsMemory Problems If you experience other memory problemsIf you receive an insufficient memory message Solving ProblemsLockups and Software Problems If a program stops responding - End the program2. Click Applications 4. Click End TaskStart menu Solving ProblemsWindows Vista WindowsUsing Support Tools Dell Support CenterAssistance from Dell Technical About Your System SystemUsing Support Tools My Dell DownloadsSystem Messages 1. Go to downloadstore.dell.com/mediaUsing Support Tools CPU fan failure - CPU fan has failed. CPU1. Click Start → Help and Support Hardware TroubleshooterUsing Support Tools Dell Diagnostics Starting Dell Diagnostics From Your Hard DriveNOTE The Drivers and Utilities disc may not ship with your computer Using Support ToolsIf PSA is invoked If PSA is not invokedUsing Support Tools a. The PSA will start running the testsStarting Dell Diagnostics From the Drivers and Utilities Disc 1. Insert the Drivers and Utilities discUsing Support Tools NOTE The Drivers and Utilities disc may not ship with your computerUsing Support Tools 11. Remove the Drivers and Utilities disc5. Type 1 to start the CD menu and press Enter to proceed Restoring Your Operating System OptionOperating System disc INSPIRONSystem Restore Starting System RestoreUndoing the Last System Restore Restoring Your Operating SystemDell DataSafe Local Backup Basic Dell DataSafe Local BackupRestoring Your Operating System Upgrading to Dell DataSafe Local Backup Professional 2. Click Upgrade Now5. Select Repair Your Computer Restoring Your Operating SystemSystem Recovery Media Restoring Your Operating SystemDell Factory Image Restore Restoring Your Operating SystemPerforming Dell Factory Image Restore The System Recovery Options window appears3. Select Repair Your Computer 7. Click Next. The Confirm Data Deletion screen appearsGetting Help INSPIRONGetting Help DellConnectTechnical Support and Customer Service Online Services Dell Support websitesDell Support e-mail addresses Dell Marketing and Sales e-mail addressesProduct Information Automated Order-Status ServiceGetting Help Returning Items for Repair Under Warranty or for Credit Getting HelpBefore You Call Diagnostic ChecklistGetting Help Contacting Dell Getting Helpthe Service Manual at Finding More Information and ResourcesIf you need to support.dell.comthe Dell Support Center. To launch the Dell find safety best practices information for yourIf you need to support.dell.comBasic Specifications Computer ModelDrives Processor TypesMemory VideoAudio CommunicationExternal Connectors PowerBasic Specifications PhysicalComputer Environment Basic SpecificationsComputer Environment 40G for 2 ms with a change inMacrovision Product Notice AppendixINSPIRON Information for NOM, or Official Mexican Standard Only for Mexico AppendixImporter Regulatory Model NumberIndex INSPIRONIndex Index Page 08XCH8A00 Printed in the U.S.A