Product Specific Problems

Wrong Color	Picture color not good	•	Change the Color Setting Mode in the Color Settings OSD to Graphics or Video
			depending on the application.
		•	Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
			Settings OSD if the Color Management is turned off.
		•	Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
		•	Run the built-in diagnostics.

Image retention from a static	Faint shadow from the static	•	Use the Power Management feature to turn off the monitor at all times when not in use
image left on the monitor for a	image displayed appears on		(for more information, see Power Management Modes).
long period of time	the screen	•	Alternatively, use a dynamically changing screensaver.
		•	In OSD Menu, under Reset to Factory Settings, select Enable LCD Conditioning. Using
			this option may take several hours before the image is eliminated.
		•	NOTE: Image Burn-in is not covered by your warranty.

Specific Symptoms	What You Experience		Possible Solutions
Screen image is too small	Image is centered on screen,	•	Reset the monitor to Factory Settings.
	but does not fill entire viewing
	area
Cannot adjust the monitor with	OSD does not appear on the	•	Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
the buttons on the front panel	screen

No Input Signal when user	No picture, the LED light is	•	Check the signal source. Ensure the Computer is not in the power saving mode by
controls are pressed	blue. When press "up", "down"		moving the mouse or pressing any key on the keyboard.
	or "Menu" key, the message "	•	Check whether the signal cable is plugged in properly. Re-plug the signal cable if
	No input signal " will appear.		necessary.
		•	Reset the computer or video player.

The picture does not fill the	The picture cannot fill the	•	Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
entire screen.	height or width of the screen		screen.
		•	Run the built-in diagnostics.

Dell E1910H Product Specific Problems, Specific Symptoms What You Experience Possible Solutions