Dell E771MM setup guide Accessing the User’s Guide Online or via CD, Troubleshooting Tips

Accessing the User’s Guide Online or via CD

To view the latest monitor User’s Guide, access the SUPPORT section of the Dell Web site (http://support.dell.com).

If you do not have Internet access, you can access the guide on the monitor CD:

1.Insert the monitor CD into your CD-ROM drive.

A start-up document should launch automatically; however, if the start-up document does not launch automatically, click Start− > Run, type D:\monitor.htm, and click OK. (Substitute the correct CD-ROM drive letter if it is not the D drive.)

2.Click the appropriate icon to open the User’s Guide in the desired language.

NOTE: All applicable warranty and regulatory information regarding your monitor is contained in the User’s Guide on your CD.

Troubleshooting Tips

Monitor Has No Power

If the monitor’s power indicator is off and no image appears on the display, perform the following checks:

•Ensure that the power cable is fully inserted in the monitor’s power port and the electrical outlet.

•Test the electrical outlet by plugging in a working electrical device such as a lamp.

•Ensure that the power button has been depressed, and wait for the power indicator to light.

•Try another power cable on the monitor. Use the computer’s power cable and turn on the monitor with the signal cable disconnected. If the monitor is working correctly, a self-test pattern appears.

No Image Is Displayed on the Monitor

If the monitor power indicator is on but no image appears on the display, perform the following checks:

•Ensure that the video connector is seated properly. Tighten the connector screws securely with your fingers.

•Ensure that the computer is on.

•Increase brightness and contrast controls.

•Turn off the monitor and unplug the signal cable. Check the cable connector for bent or broken pins.

•With the signal cable still disconnected, turn on the monitor. If the monitor is working correctly, a self-test pattern appears.

•Perform a monitor reset or recall.

No Sound from Speakers

If there is no sound from speakers after Windows start up, perform the following checks: Ensure that all audio cables are connected properly.

Ensure that the monitor is not in power save mode.

Increase audio volume by turning the rotary volume control upwards.

Turn up the volume by clicking the yellow speaker icon in the windows taskbar and adjusting the volume setting. Make sure that none of the mute boxes below the slider bars are selected. Use an audio CD and start CD player via Start-Programs-Accessories-Entertainment.

IMPORTANT!

Before contacting Dell for technical assistance, refer to the Troubleshooting section in the User’s Guide on your

monitor CD. This section contains detailed information for resolving most monitor problems.

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Information in this document is subject to change without notice.

2001 Dell Computer Corporation. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

September 2001

4 Dell E771mm Color Monitor Quick Setup Guide