Dell G2410 scrambled, Perform Auto Adjust using the OSD, or appears, torn, Safety Related Issues

Models: G2410

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scrambled

Perform Auto Adjust using the OSD.

 

or appears

Adjust Phase and Pixel Clock controls using the OSD.

 

torn

Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.

 

 

Check for bent or broken pins in the video cable connector.

 

 

Restart the computer in the safe mode.

 

 

 

 

Safety Related Issues

Visible signs

Do not perform any troubleshooting steps.

 

of smoke or

Contact Dell immediately.

 

sparks

 

 

 

 

 

 

Intermittent Problems

Monitor

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

 

malfunctions

Reset the monitor to Factory Settings.

 

on & off

Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

 

 

 

 

Missing Color

Picture does

Perform monitor self-test feature check.

 

not have

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

 

color

Check for bent or broken pins in the video cable connector.

 

 

 

 

Wrong Color

Picture color

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the

 

is not good

 

application.

 

 

Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the

 

 

 

Color Management is turned off.

 

 

Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.

 

 

Run the built-in diagnostics.

 

 

 

 

Image retention from a static

Faint

Use the Power Management feature to turn off the monitor at all times when it is not in use (for more

image left on the monitor for a

shadow

 

information, see Power Management Modes).

long period of time

from the

Alternatively, use a dynamically changing screensaver.

 

static image

 

 

 

displayed

 

 

 

appears on

 

 

 

the screen

 

 

 

 

 

 

Page 34
Image 34
Dell G2410 scrambled, Perform Auto Adjust using the OSD, or appears, Adjust Phase and Pixel Clock controls using the OSD