659,&0$18$
HOOŠ2SWL3OHŠ*QDQG*Q6\VWHPV
HFHPEHU315HY$
Rqwhqwv
Kdswhu
DVLF7URXEOHVKRRWLQJ
Kdswhu 5HPRYLQJDQG5HSODFLQJ3DUWV
YLL
QGH Ljxuhv
Ylll
3RZHU&DEOHVIRUWKH0LGVLH
Ljxuh
7DEOHV
Read This First
Dqgduhfkdvvlvvshflilf
Wkhedvlffrpsxwhu
Plfursurfhvvruvehfrphdydlodeoh
\VWHP2YHUYLHZ
\VWHPHDWXUHV
SLSHOLQHGEXUVWFDFKHPHPRU\
PHPRU\ ‡ 2SWLRQDOLQWHJUDWHGRU0ESVWKHUQHW1
Frqqhfwruv
LJXUH&RPSXWHU2ULHQWDWLRQ
Edfn Ohiw Vlgh Iurqw
Edfn
WRS Iurqw Erwwrp
LJXUHURQW3DQHOHDWXUHV
LJXUH,QWHUQDO9LHZRIWKH/RZ3URILOH&RPSXWHU
Lqfkglvnhwwhgulyh
SRZHUVXSSO\ $&SRZHU
Uhfhswdfoh
LJXUH,QWHUQDO9LHZRIWKH0LGVLH&RPSXWHU
Lqfkglvnhwwhgulyh Gulyhfdjh Glvnhwwhwdshgulyhlqwhuidfhfdeoh
Eudfnhw
SRZHUVXSSO\
LJXUH,QWHUQDO9LHZRIWKH0LQL7RZHU&RPSXWHU
$GYDQFHGSDQVLRQ6XEV\VWHP
Frpsxwhu
RZ3URILOH&RPSXWHUVSDQVLRQ&DUG6ORWV
0LGVLH&RPSXWHUVSDQVLRQ&DUG6ORWV
LJXUH5LVHU%RDUGIRUWKH/RZ3URILOH&RPSXWHUV
LJXUH05LVHU%RDUGIRUWKH/RZ3URILOH&RPSXWHUV
LJXUH5LVHU%RDUGIRUWKH0LGVLH&RPSXWHUV
0LQL7RZHU&RPSXWHUVSDQVLRQ&DUG6ORWV
LJXUH05LVHU%RDUGIRUWKH0LGVLH&RPSXWHUV
LJXUH5LVHU%RDUGIRUWKH0LQL7RZHU&RPSXWHUV
+DUGLVNULYH2SWLRQV
LJXUH05LVHU%RDUGIRUWKH0LQL7RZHU&RPSXWHUV
RZ3URILOH&RPSXWHUV
0LGVLH&RPSXWHUV
0LQL7RZHU&RPSXWHUV
QKDQFHGXDO,QWHUIDFH,6XEV\VWHP
2SWLRQDO1
ORRU6WDQG
Whperdugdqgkdyhwkhiroorzlqjlqglfdwruv
Erwwrpriwkhplqlwrzhufrpsxwhu
RPSXWHU6HUYLFH
RPSXWHU3RZHU6XSSO\
3LQ$VVLJQPHQWVIRUWKH&3RZHU&RQQHFWRUV
Zluhvlghriwkhfrqqhfwruv
LJXUH&3RZHU&RQQHFWRUV30LGVLHDQG0LQL7RZHU
Frpprqeodfn
3RZHULVWULEXWLRQ
LJXUH&3RZHU&RQQHFWRUV3/RZ3URILOHDQG3
Glvwulexwlrq ‡ 3RZHUVXSSO\FRQQHFWRULGHQWLILFDWLRQ
LJXUH&3RZHU&DEOHVIRUWKH/RZ3URILOH&RPSXWHUV
LJXUH&3RZHULVWULEXWLRQIRUWKH/RZ3URILOH&RPSXWHUV
\VWHP2YHUYLHZ
PDLQPHPRU\ Vrfnhwv
LJXUH&3RZHULVWULEXWLRQIRUWKH0LGVLH&RPSXWHUV
Uhjxodwru
LJXUH&3RZHULVWULEXWLRQIRUWKH0LQL7RZHU&RPSXWHUV
\VWHP%RDUG
LJXUH6\VWHP%RDUG&RPSRQHQWV
\VWHP%RDUG-XPSHUV
0DLQ0HPRU\
Mxpshuhg Xqmxpshuhg
7DEOH6\VWHP%RDUG-XPSHUHVFULSWLRQV
5HVHUYHG
Vshhg
3DVVZRUG
QWHUUXSW$VVLJQPHQWV
$&KDQQHO$VVLJQPHQWV
7DEOH54/LQH$VVLJQPHQWV
$YDLODEOH
Dwwdfkhgglvnhwwhgulyh
7HFKQLFDO6SHFLILFDWLRQV
$HSDQVLRQFDUG Frqqhfwruv
Lqwhuohdyhg
Wzrjrogfrqwdfwv
QRQSDULW\
7DEOH7HFKQLFDO6SHFLILFDWLRQVFRQWLQXHG
QWHUQDOKDUGGLVNGULYHED\V
Gulyh
Gulyh RQHLQFKED\IRUDLQFKKLJKKDUG Glvngulyh 0LQLWRZHU
QWHUQDOO\DFFHVVLEOH
Lvnhwwhgulyhdffhvv
+DUGGLVNGULYHDFFHVV
LQNLQWHJULW\LQGLFDWRU
Glvvlsdwlrq
Rswlrqvlqvwdoohg
0LGVLHFRPSXWHUV
3RZHUVXSSO\KHDW
7HPSHUDWXUH
0DLPXPYLEUDWLRQ
0DLPXPVKRFN
$OWLWXGH
QLWLDO8VHU&RQWDFW
Sxwhuvfrqglwlrqshuplwv
Pdwlrqderxwedfnlqjxsgdwd
Vwkhsureohpduhvxowrixvhuhuuru
WHUQDO9LVXDO,QVSHFWLRQ
Hwhuqdoylvxdolqvshfwlrqiroorzwkhvhvwhsv
Prqlwrudqgshulskhudovdqgwkhlusrzhuvrxufhv
Wkhprqlwru
2EVHUYLQJWKH%RRW5RXWLQH
QWHUQDO9LVXDO,QVSHFWLRQ
Dqguherrwwkhfrpsxwhu RHVWKHLDJQRVWLFV0HQXDSSHDU
7RSHUIRUPWKHLQWHUQDOYLVXDOLQVSHFWLRQIROORZWKHVHVWHSV
XULQJWKHERRWURXWLQHREVHUYHWKHFRPSXWHUIRUDQ\RIWKHIROORZLQJ
OLPLQDWLQJ5HVRXUFH&RQIOLFWV
5HPRYHWKHFRPSXWHUFRYHU
IXOO\VHDWHGLQWKHLUVRFNHWVRUFRQQHFWRUV
DSSURSULDWHIRU\RXUFRPSXWHU
5XQQLQJWKHHOOLDJQRVWLFV
HWWLQJ+HOS
Wurxeohvkrrwlqjdoopdmrufrpsrqhqwvriwkhfrpsxwhu
Wkdwwkhvdphuhvrxufhlvdvvljqhgwrwzrrupruhghylfhv
HHS&RGHVDQGUURU0HVVDJHV
Prqlwru
\VWHPERDUG
Fdwlrqidloxuh
Erdug
6KXWGRZQIDLOXUH
3DUDOOHOSRUWWHVWIDLOXUH
Dfkhwhvwidloxuhhihfwlyhplfursurfhvvruru V\VWHPERDUG
HHS&RGH Uuru 3UREDEOH&DXVHV
\VWHPUURU0HVVDJHV
7DEOH6\VWHPUURU0HVVDJHV
$GGUHVVPDUN
Qrwirxqg
$WWDFKPHQW
7DEOH6\VWHPUURU0HVVDJHVFRQWLQXHG
Lvnhwwhvxe
\VWHPUHVHW
Whperdug
NH\ERDUG
NH\IDLOXUH
Dwdgguhvv Zdvlqfruuhfw
Uhdgydoxh
Errw
1RERRWVHF
Wrurq
Kdugglvn
6HHNRSHUD
Wlrqidlohg
Rqglvn 6KXWGRZQIDLO
XUH IDXOW\ 7LPHRIGD\
Hoovlvn Gulyhiruvwdwxvulyh Gulyh 0RQLWRULQJ
\VWHPKDV Frqglwlrqv
WKHSULPDU\ VHFRQGDU\@ Frqwuro Ohulv
Vlghri Qrupdovshfl ILFDWLRQV,W Lvdgylvdeoh Wrlpphgl
5HFRPPHQGHG7RROV
8QOHVVRWKHUZLVHQRWHGHDFKSURFHGXUHDVVXPHVWKHIROORZLQJ
Wklvfkdswhu ‡ Rxkdyhuhpryhgwkhfrpsxwhufryhu
Uhyhuvhrughuxqohvvdgglwlrqdolqirupdwlrqlvsurylghg
Irupwkhiroorzlqjvwhsvlqwkhvhtxhqfholvwhg
3UHFDXWLRQDU\0HDVXUHV
7XUQRIIWKHFRPSXWHUDQGDQ\DWWDFKHGSHULSKHUDOV
ORRU6WDQG
LJXUH2SWLRQDOORRU6WDQG5HPRYDO
Vfuhz 3XOOWKHIORRUVWDQGDZD\IURPWKHFRPSXWHU
7RUHPRYHWKHIORRUVWDQGLIRQHLVLQVWDOOHGIROORZWKHVHVWHSV
LJXUH3DGORFN
RPSXWHU&RYHU
Liwwkhfryhuriiwkhkrrnvdwwkhiurqwriwkhfkdvvlv
MHFW3RZHUDQG5HVHW%XWWRQV
LJXUHMHFW3RZHUDQG5HVHW%XWWRQ5HPRYDO
7RUHPRYHWKHHMHFWSRZHUDQGUHVHWEXWWRQVIROORZWKHVHVWHSV
Hmhfwexwwrq
URQW3DQHO,QVHUWV
LJXUH,QFKURQW3DQHO,QVHUW5HPRYDO
7RUHPRYHDLQFKIURQWSDQHOLQVHUWIROORZWKHVHVWHSV
Lqfkiurqw Sdqholqvhuw
Iurqwrifryhu Hmhfwexwwrq Phfkdqlvp Lqvlghrifryhu
Wurosdqhoehklqgwkhprxqwlqjwde
RQWURO3DQHO
Prxqwlqjvfuhz Frqwurosdqhofdeoh Prxqwlqjwde
Ulyhv
Iroorzlqjvxevhfwlrqv
LJXUHULYH+DUGZDUH
Glvnhwwhwdshgulyh Lqwhuidfhfdeoh \VWHPSRZHU VXSSO\
QFKLVNHWWHULYH$VVHPEO\
LJXUH,QFKLVNHWWHULYH5HPRYDO
Wkhglvnhwwhgulyh
Fkdvvlv
QFKULYH$VVHPEO\
Irxuvfuhzvdwwdfklqjwkhgulyhwrwkheudfnhw
Rughuvwdpshgrqwkherwwrpriwkheudfnhw
Iurqwrifrpsxwhu Gulyhprxqwlqj Vfuhzv
LJXUH+DUGLVNULYH$VVHPEO\5HPRYDO
+DUGLVNULYH$VVHPEO\
7RUHPRYHWKHKDUGGLVNGULYHDVVHPEO\IROORZWKHVHVWHSV
\VWHP3RZHU6XSSO\
Wkhfkdvvlv
6OLGHWKHV\VWHPSRZHUVXSSO\IRUZDUGXQWLOLWVWRSVWKHQOLIWLWIURP
SRZHUVXSSO\ Prxqwlqjvfuhz
\VWHP%RDUG&RPSRQHQWV
Whperdugdqgulvhuerdugfrpsrqhqwv
\VWHP Erdug Mxpshuv
Iurqwrifrpsxwhu SULPDU\
SDQVLRQ&DUGV
SDQVLRQ&DUG&DJH
Dwwdfkhgwrwkhhsdqvlrqfdugv
\RXDUHQRWUHPRYLQJDQ\RIWKHHSDQVLRQFDUGVOHDYHWKHHWHUQDOFDEOHV
SDQVLRQ&DUG
5HPRYHWKHHSDQVLRQFDUGFDJH
Wklvpdqxdo
5HPRYHWKHUHWDLQLQJVFUHZIURPWKHFDUGPRXQWLQJEUDFNHW
5LVHU%RDUG
Hsdqvlrqfdugfdjhhqjdjhvzlwkwkhdoljqphqwvorw
KHQ\RXUHSODFHWKHULVHUERDUGEHVXUHWKHDOLJQPHQWIHDWXUHRQWKH
Hsdqvlrqfdug Fdjh
LJXUH,00,QVWDOODWLRQ
Vhfxulqjfolsv
0LFURSURFHVVRU+HDW6LQN$VVHPEO\
LJXUH0LFURSURFHVVRU6HFXULQJ&OLS5HPRYDO
LIWWKHPLFURSURFHVVRUKHDWVLQNDVVHPEO\RXWRILWVVRFNHW
7RUHPRYHWKHPLFURSURFHVVRUKHDWVLQNDVVHPEO\IROORZWKHVHVWHSV
LJXUH0LFURSURFHVVRU5HPRYDO
Plfursurfhvvru Uljkwwde Plfursurfhvvruvrfnhw Uhohdvhohyhu
\VWHP%DWWHU\
LJXUH6\VWHP%DWWHU\5HPRYDO
5HPRYHWKHHSDQVLRQFDUGFDJH 5HPRYHWKHEDWWHU\
Qrqfrqgxfwlqjremhfwvxfkdvdsodvwlfvfuhzgulyhu
\VWHPERDUG Edfnrifrpsxwhu Vfuhz
\VWHP%RDUG
6OLGHWKHV\VWHPERDUGWRZDUGWKHIURQWRIWKHFKDVVLVXQWLOLWVWRSV
Kdswhu 5HPRYLQJDQG5HSODFLQJ3DUWV RQWKH0LGVLH&KDVVLV
5HPRYLQJDQG5HSODFLQJ3DUWVRQWKH0LGVLH&KDVVLV
3UHFDXWLRQDU\0HDVXUHV
LJXUHORRU6WDQG5HPRYDO
Iorruvwdqgvfuhz
Vhfxulqj Exwwrqv Krrnv Iurqwrifrpsxwhu
Srzhuexwwrq
Lqfkiurqw Sdqholqvhuw Frpsxwhufryhu Xsvlghgrzq
Iurqwrifryhu Hmhfwexwwrq Phfkdqlvp Lqvlghrifryhu
Fkdvvlvkrrnv Frqwurosdqho Vfuhz Fdeoh
VXSSO\ Lqwhuidfhfdeoh Kdugglvngulyheudfnhw
\VWHPSRZHU Srzhufdeoh Glvnhwwhwdshgulyh
Frqqhfwru VHFRQGDU\,FRQQHFWRU 7FRQQHFWRU
7RUHPRYHWKHLQFKGLVNHWWHGULYHIROORZWKHVHVWHSV
5HPRYHWKHEUDFNHWPRXQWLQJVFUHZ
Eudfnhwprxqwlqjvfuhz Gulyhprxqwlqj Vfuhzv Krrnv
LJXUH,QFKULYH$VVHPEO\5HPRYDO
Orzwkhvhvwhsv
7RUHPRYHDLQFKGULYHDVVHPEO\IURPWKHPLGGOHRUORZHUGULYHED\IRO
Uhwdlqlqjwdev
+DUGLVNULYH%UDFNHW
LJXUH+DUGLVNULYH%UDFNHW5HPRYDO
Eudfnhwgrzqlqwrsrvlwlrq
7RUHPRYHWKHKDUGGLVNGULYHEUDFNHWIROORZWKHVHVWHSV
+DUGLVNULYH
Gulyheudfnhw
6OLGHWKHGULYHRXWRIWKHKDUGGLVNGULYHEUDFNHW
5HPRYHWKHIRXUVFUHZVWKDWDWWDFKWKHKDUGGLVNGULYHWRWKHKDUGGLVN
LJXUH6\VWHP3RZHU6XSSO\5HPRYDO
LIWWKHV\VWHPSRZHUVXSSO\IURPWKHFRPSXWHU
7RUHPRYHWKHV\VWHPSRZHUVXSSO\IROORZWKHVHVWHSV
SRZHUVXSSO\ Srzhu Fdeohv Vhfxulqjwde Vorw
Whperdugfrpsrqhqwv
Vhuldosruw
9SRZHULQSXW
VHFRQGDU\ Lqwhuidfhfrqqhfwrufrqwurosdqho
LJXUHSDQVLRQ&DUG&DJH5HPRYDO
Xsuljkwsrvlwlrq
7RUHPRYHDQHSDQVLRQFDUGFDJHIROORZWKHVHVWHSV
LIWWKHHSDQVLRQFDUGFDJHXSDQGDZD\IURPWKHFRPSXWHU
UDVSWKHHSDQVLRQFDUGE\LWVFRUQHUVDQGFDUHIXOO\UHPRYHLWIURP
Wkhhsdqvlrqfdugfrqqhfwru
\RXLQVWDOOWKHRSWLRQDODNHXS2Q/$1QHWZRUNFDUG0FRPSXWHUVRQO\
Erdugidflqjxs 5HPRYHWKHWZRULVHUERDUGPRXQWLQJVFUHZV
5HPRYHWKHHSDQVLRQFDUGFDJHDQGDOOHSDQVLRQFDUGV
Ulvhuerdugprxqwlqjvfuhzv Vorwv Hsdqvlrqfdugfdjh
3ODFHWKHHSDQVLRQFDUGFDJHRQDIODWZRUNVXUIDFHZLWKWKHULVHU
LJXUH,00,QVWDOODWLRQ
LIWWKHPLFURSURFHVVRUKHDWVLQNDVVHPEO\RXWRILWVVRFNHW
7RUHPRYHWKHPLFURSURFHVVRUKHDWVLQNDVVHPEO\IROORZWKHVHVWHSV
Wkhrssrvlwhvlghriwkhvrfnhw
Slqfruqhurivrfnhw Iurqwrifrpsxwhu
5HPRYHWKHHSDQVLRQFDUGFDJH 5HPRYHWKHV\VWHPEDWWHU\
Eoxqwqrqfrqgxfwlqjremhfwvxfkdvdsodvwlfvfuhzgulyhu
6OLGHWKHV\VWHPERDUGWRZDUGWKHIURQWRIWKHFKDVVLVXQWLOLWVWRSV
8QODWFKDQGURWDWHWKHSRZHUVXSSO\WRWKHULJKWVHHLJXUH
\VWHPERDUG Vfuhz
Page
Kdswhu 5HPRYLQJDQG5HSODFLQJ3DUWV RQWKH0LQL7RZHU&KDVVLV
5HPRYLQJDQG5HSODFLQJ3DUWVRQWKH0LQL7RZHU&KDVVLV
3UHFDXWLRQDU\0HDVXUHV
LIWWKHERWWRPRIWKHFRYHUDOORZLQJLWWRSLYRWWRZDUG\RX
Uhohdvhexwwrq
URQW%HHO
Wdeuhohdvh Uhwdlqlqjkrrnv
Iurqwehho
Khqwkhvhfolsvduhuhohdvhgwkhexwwrqfrphviuhhiurpwkhehho
Srzhuexwwrq Uhvhwexwwrq
Ehho Srvwv
+ROGWKHEHHOZLWKWKHIURQWIDFLQJ\RX
Iurqwsdqholqvhuw Ulqjwdev
Hmhfwexwwrq Phfkdqlvp Edfnriehho Iurqwriehho
Fkdvvlvkrrnv Frqwurosdqho Frqwurosdqhofdeoh Vfuhz
Lqfkglvnhwwhgulyh Kdugglvngulyheudfnhw
Uhwdlqlqjwde Uhohdvhexwwrq
5HPRYLQJDQG5HSODFLQJ3DUWVRQWKH0LQL7RZHU&KDVVLV
Gulyhprxqwlqj Vfuhz Krrnv
7RUHPRYHDLQFKGULYHDVVHPEO\IURPWKHPLGGOHRUORZHUGULYHED\IRO
Iurqwrigulyh Lqfkgulyh Prxqwlqjsodwh
Hdfkkdugglvngulyhlqvwdoohglqwkhkdugglvngulyheudfnhw
Uhpryhlwiurpwkhfrpsxwhu
LIWWKHKDUGGLVNGULYHEUDFNHWVOLJKWO\WRIUHHWKHKLQJHWDEVDQG
LVFRQQHFWWKH&SRZHUFDEOHDQGWKHLQWHUIDFHFDEOHIURPWKHEDFNRI
6OLGHWKHGULYHRXWRIWKHKDUGGLVNGULYHEUDFNHW
5HPRYHWKHIRXUVFUHZVWKDWDWWDFKWKHKDUGGLVNGULYHWRWKHKDUGGLVN
3UHVVWKHVHFXULQJWDEWRUHOHDVHWKHSRZHUVXSSO\
Rshqlqj
LVFRQQHFWWKH&SRZHUFDEOHVIURPWKHV\VWHPERDUGDQGWKHGULYHV
Vhfxulqjwde SRZHUVXSSO\ Ghwhqwholqn
SLQFRUQHUFRQQHFWRU3$1
Lqwrsodfh
Xsuljkwsrvlwlrq 6OLGHWKHHSDQVLRQFDUGFDJHRXWRIWKHFRPSXWHU
Fkdvvlv Hsdqvlrqfdug Fdjh Edfnvorw Erwwrpvorw Ohyhu
LVFRQQHFWDQ\FDEOHVIURPWKHHSDQVLRQFDUGEHLQJUHPRYHG
3ODFHWKHHSDQVLRQFDUGFDJHRQDIODWZRUNVXUIDFHZLWKWKHULVHU
Erdugidflqjxs 5HPRYHWKHULVHUERDUGPRXQWLQJVFUHZV
Prxqwlqjvfuhzv Vorwv Hsdqvlrqfdugfdjh
Vhfxulqjfolsv
Suhvvkhuh Wruhohdvh
8QODWFKDQGURWDWHWKHSRZHUVXSSO\XQWLOLWORFNVVHHLJXUH
Iurqwrifrpsxwhu Khdwvlqn
LJXUH0LFURSURFHVVRU5HPRYDO
Eoxqwqrqfrqgxfwlqjremhfwvxfkdvdsodvwlfvfuhzgulyhu
Frpsxwhu LVFRQQHFWDOOFDEOHVIURPWKHV\VWHPERDUG
8QODWFKDQGURWDWHWKHSRZHUVXSSO\XQWLOLWORFNVVHHLJXUH
3UHVV&WUO!$OW!QWHU!IRU6HWXS
Huuruphvvdjhv
\VWHP6HWXS3URJUDP $
\VWHP6HWXS6FUHHQV
LJXUH$6\VWHP6HWXS6FUHHQV
7DEOH$6\VWHP6HWXS&DWHJRULHV
7LPH
DWH
LVNHWWHULYH$
Djlqjwkhprqlwru
Lvglvdeohg
7DEOH$6\VWHP6HWXS&DWHJRULHVFRQWLQXHG
$87,21 %HIRUH Hqdeolqj Wklv Ihdwxuh
7DEOH$6\VWHP6HWXS&DWHJRULHVFRQWLQXHG
3DUDOOHO3RUW
Glvdeohg
3DUDOOHO0RGH
RRWHYLFH3ULRULW\ LVNHWWHGULYH$ +DUGGULYH& &520GHYLFH
LJXUH$HYLFH/LVW6FUHHQ
HYLFH&RQWUROOHU3ULRULW\ 6\VWHP%,26ERRWGHYLFHV
Ehhsfrghv
Wurxeohvkrrwlqj
Frpsxwhu Fryhuuhprydo Rulhqwdwlrq
Glvwulexwlrqplgvlhfrpsxwhu
HSDQVLRQVXEV\VWHP Mxpshuv
Orfdwlrq
SURJUDP$
Iorruvwdqg Ghvfulswlrq
SRZHUVXSSO\
Yrowdjhudqjhv
ORZSURILOHV\VWHPV PLGVLHV\VWHPV PLQLWRZHUV\VWHPV
Uhvrxufhfrqiolfwv Holplqdwlqj
Page
Zzzghoofrp