Dell Troubleshooting

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Troubleshooting
Dell™IN1930/IN2030M monitor
Self-Test
Built-in Diagnostics
Common Problems
Product Specific Problems
Dell Soundbar Problems
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Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
3. Turn on the monitor.
or
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode
after 5 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning
properly.
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously
scroll through the screen.