Contents 5
6 Finding Information . . . . . . . . . . . . . . . . . 577 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 59
Obtaining Assistance . . . . . . . . . . . . . . . . . . 59
Technical Support and Customer Service . . . . . 60
DellConnectâ„¢. . . . . . . . . . . . . . . . . . . . 60
Online Services. . . . . . . . . . . . . . . . . . . 60
AutoTech Service. . . . . . . . . . . . . . . . . . 61
Automated Order-Status Service. . . . . . . . . . 61
Problems With Your Order. . . . . . . . . . . . . . . . 61
Product Information . . . . . . . . . . . . . . . . . . . 62
Returning Items for Warranty Repair or Credit . . . . . 62
Before You Call . . . . . . . . . . . . . . . . . . . . . 63
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 65
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
book.book Page 5 Tuesday, July 22, 2008 10:56 AM