4
Contents
System Messages . . . . . . . . . . . . . . . . . . . . .38
Hardware Troubleshooter. . . . . . . . . . . . . . .40
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . .40
Restoring Your Operating System . . . . . . .45
System Restore . . . . . . . . . . . . . . . . . . . . . . .46
Dell DataSafe Local Backup. . . . . . . . . . . . .4 7
System Recovery Media. . . . . . . . . . . . . . . . 50
Dell Factory Image Restore . . . . . . . . . . . . .51
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .54
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . .55
Online Services . . . . . . . . . . . . . . . . . . . . . . .56
Automated Order-Status Service. . . . . . . . .57
Product Information. . . . . . . . . . . . . . . . . . . .57
Returning Items for Repair Under
Warranty or for Credit. . . . . . . . . . . . . . . . . .5 8
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .59
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . .61
Finding More Information and
Resources. . . . . . . . . . . . . . . . . . . . . . . . . . .62
Specifications . . . . . . . . . . . . . . . . . . . . . . .64
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Macrovision Product Notice. . . . . . . . . . . . .70
Information for NOM, or Official Mexican
Standard (Only for Mexico). . . . . . . . . . . . . .71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72