
Care Delivery Solutions 
3.  Select from the following options:  
Send: to approve and send the prescription to the designated pharmacy or office fax.  
Deny: to cancel and not send the prescription, but send a record to the Script Log.   
Clear: to remove highlighted scripts from the Pending Scripts box. This does not affect 
script status, just whether they are displayed. 
Back: to go back to the previous screen. 
Pull Chart: to mark the script and have the chart pulled. This 
returns the script to the originator queue in the practice.  The 
script is removed from the list of queued scripts and the red 
Rx icon is changed to black (unless other scripts without 
chart pull requests remain in the queue).  
A chart icon is on the bottom menu bar. The chart is tan-
colored when there are no charts pulled and red-colored when 
an assistant confirms in the Internet Browser version that one 
or more requested charts have been pulled. Tap the chart icon 
to see the related scripts. After you send or deny chart-pull 
scripts, the chart icon color returns to tan. 
View Script details: To view a queued script, double-tap it and the Script Summary screen 
appears. Make any desired changes. The queued script’s Summary screen indicates the 
intended destination with “ * ” on the Send or Print button.   
9.2  Queued Scripts Display Options 
The Options menu lets you sort, organize, and select the queued scripts that you want to review. 
You have the following options: 
•  Charts: pulled charts, requested charts, or charts with no chart information request 
•  Script Authorization: all prescriptions, pre-authorized only, or authorized pending 
Note: Physician Assistants may queue scripts and “pre-authorize” them for prescribers. 
Scripts queued by Registered Nurses and Medical Assistants have “authorization 
pending” status.  
Prescribers may choose to view “pre-auth only” scripts first to quickly approve and send 
them to the pharmacy, and then view “auth pending only” scripts which may require 
more review. 
•  Doctor Scripts: all prescribers or individual prescribers 
•  Redirect To: names of all prescribers in your practice 
•  Location: all locations, in office, or call in 
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