signal", or "No Component input
signal" appears
Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.
Reset the computer or video player.
The picture does not fill the entire
screen. The picture cannot fill the height or
width of the screen Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.
Run the built-in diagnostics and check.
NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.
Dell™ Soundbar Problems
Common Symptoms What You Experience Possible Solutions
No Sound No power to Soundbar - the power
indicator is off Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator
(white LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adaptor.
No Sound Soundbar has power - power indicator
is on Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e.portable CD player).
Distorted Sound Computer's sound card is used as the
audio source Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player, MP3 player).
Distorted Sound Other audio source is used Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Unbalanced Sound Output Sound from only one side of
Soundbar Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Low Volume Volume is too low Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player, MP3 player).
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