Stuck-on Pixels

Brightness Problems

Geometric Distortion

Horizontal/Vertical Lines

Synchronization Problems

Safety Related Issues

Intermittent Problems

Missing Color

Wrong Color

LCD screen has bright spots

Picture too dim or too bright

Screen not centered correctly

Screen has one or more lines

Screen is scrambled or appears torn

Visible signs of smoke or sparks

Monitor malfunctions on & off

Picture missing color

Picture color not good

Run the built-in diagnostics and check.

Cycle power on-off.

Pixel that is permanently off is a natural defect that can occur in LCD technology.

Run the built-in diagnostics and check.

Reset the monitor to Factory Settings.

Auto Adjust via OSD.

Adjust brightness & contrast controls via OSD.

Reset the monitor to Factory Settings.

Auto Adjust via OSD.

Adjust brightness & contrast controls via OSD.

NOTE: When using '2: DVI-D', the positioning adjustments are not available.

Reset the monitor to Factory Settings.

Perform Auto Adjust via OSD.

Adjust Phase and Pixel Clock controls via OSD.

Perform monitor self-test feature check and determine if these lines are also in self-test mode.

Check for bent or broken pins in the video cable connector. Run the built-in diagnostics and check.

NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.

Reset the monitor to Factory Settings.

Perform Auto Adjust via OSD.

Adjust Phase and Pixel Clock controls via OSD.

Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.

Check for bent or broken pins in the video cable connector. Restart the computer in the safe mode.

Do not perform any troubleshooting steps.

Contact Dell immediately.

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Reset the monitor to Factory Settings.

Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

Perform monitor self-test feature check.

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Check for bent or broken pins in the video cable connector.

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off.

Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Run the built-in diagnostics and check.

Image retention from a static image Faint shadow from the static image left on the monitor for a long period of displayed appears on the screen time

Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes).

Alternatively, use a dynamically changing screensaver.

Product Specific Problems

Specific Symptoms

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

No Input Signal when user controls are pressed

What You Experience

Image is centered on screen, but does not fill entire viewing area

OSD does not appear on the screen

No picture, the LED light is white. When you press "+", "-" or "Menu" key, the message "No S-Video input signal", or "No Composite input

Possible Solutions

Check the Scaling Ratio setting in Image Setting OSD

Reset the monitor to Factory Settings.

Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.

Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.

Check to make sure Video Source to S-Video, Composite or Component is powered and playing video media.

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Dell S1909WX appendix Product Specific Problems, Specific Symptoms

S1909WX specifications

The Dell S1909WX is a reliable and versatile 19-inch widescreen monitor that caters to both professional and casual users. Known for its compact size and performance, it is particularly suited for small office environments, educational institutions, and home setups where space is at a premium. Despite its modest dimensions, the S1909WX packs a number of features that enhance user experience and productivity.

One of its standout features is the 1440 x 900 resolution, presenting a clear and sharp image quality that is ideal for various applications, whether it's word processing, web browsing, or watching videos. The 16:10 aspect ratio provides an extra slice of screen real estate compared to standard 16:9 monitors, making it easier to view multiple windows or documents at once. This feature is especially beneficial for users who multitask regularly.

Equipped with an LED backlight, the S1909WX ensures excellent brightness levels with a maximum brightness rating of 250 cd/m². This results in vibrant colors and sharp contrast that make images and text stand out. The monitor also features a response time of 5 ms, reducing ghosting and blurring during fast-paced activities.

Connectivity is another strong suit of the Dell S1909WX. It comes with a VGA input, which is compatible with most computer systems, and a power connector. The simplicity of its connectivity options makes it easy to set up and integrate into existing systems without any hassle.

Moreover, the S1909WX is designed with user comfort in mind. It features an adjustable tilt stand that allows users to set the monitor at their preferred angle, helping reduce neck strain during long working hours. The monitor is also energy efficient and meets Energy Star requirements, making it an eco-friendly choice.

Its compact form factor is a major advantage in space-constrained environments. The monitor's sleek design and minimal bezel make it a contemporary addition to any workspace, blending well with modern aesthetics.

In summary, the Dell S1909WX is an excellent choice for users seeking a reliable, space-saving monitor. With its balanced combination of size, resolution, and user-friendly features, it provides an appealing option for both productivity and entertainment in a range of settings. Whether you're working on reports, attending online classes, or enjoying multimedia content, the S1909WX delivers a satisfying visual experience without compromising on essential functionality.