Problems and Solutions

Dialling and transmission problems

Problem

 

Solution

 

 

 

No dial tone when you

Make sure the handset cord is connected to the

pick up the handset or

 

correct socket. See Connecting the handset on page

press the DIGITAL

 

12.

SPEAKERPHONE key.

 

 

 

Make sure that the telephone line is properly

 

 

connected to both the TEL. LINE socket and the wall

 

 

socket (see page 23).

 

Make sure that the telephone line is good.

 

 

 

Dialling is not possible.

Make sure the power cord is properly plugged into a

 

 

power outlet.

 

Make sure that the telephone line is properly

 

 

connected to both the TEL. LINE socket and the wall

 

 

socket (see page 23).

 

 

 

The power is on, but no

Make sure that the receiving machine has paper.

transmission takes place.

 

 

 

Make sure that the telephone line cord is plugged into

 

 

the TEL. LINE socket, and not the TEL. SET socket.

 

If the receiving machine is in manual mode with no

 

 

attendant, reception will not be possible.

 

Check the display for error messages.

 

Pick up the handset and check for a dial tone. Dial the

 

 

receiving machine manually and make sure that it is

 

 

responding (you should hear a fax tone).

 

 

 

Nothing is printed at the

Make sure that the document for transmission is

receiving end.

 

placed face down in the feeder.

 

 

 

A distorted image is

Noise on the telephone line may cause distortion. Try

received at the other end.

 

sending the document again.

 

Make a copy of the document on your fax machine. If

 

 

the copy is also distorted, your fax machine may need

 

 

service.

 

 

 

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Sharp UX-BS60 operation manual Dialling and transmission problems, Speakerphone key