Problems and Solutions

Dialling and transmission problems

Problem

 

Solution

 

 

 

No dial tone when you

•

Make sure the handset cord is connected to the

pick up the handset or

 

correct socket. See Connecting the handset on page

press the DIGITAL

 

12.

SPEAKERPHONE key.

 

 

 

•

Make sure that the telephone line is properly

 

 

connected to both the TEL. LINE socket and the wall

 

 

socket (see page 23).

 

•

Make sure that the telephone line is good.

 

 

 

Dialling is not possible.

•

Make sure the power cord is properly plugged into a

 

 

power outlet.

 

•

Make sure that the telephone line is properly

 

 

connected to both the TEL. LINE socket and the wall

 

 

socket (see page 23).

 

 

 

The power is on, but no

•

Make sure that the receiving machine has paper.

transmission takes place.

 

 

 

•

Make sure that the telephone line cord is plugged into

 

 

the TEL. LINE socket, and not the TEL. SET socket.

 

•

If the receiving machine is in manual mode with no

 

 

attendant, reception will not be possible.

 

•

Check the display for error messages.

 

•

Pick up the handset and check for a dial tone. Dial the

 

 

receiving machine manually and make sure that it is

 

 

responding (you should hear a fax tone).

 

 

 

Nothing is printed at the

•

Make sure that the document for transmission is

receiving end.

 

placed face down in the feeder.

 

 

 

A distorted image is

•

Noise on the telephone line may cause distortion. Try

received at the other end.

 

sending the document again.

 

•

Make a copy of the document on your fax machine. If

 

 

the copy is also distorted, your fax machine may need

 

 

service.

 

 

 

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Sharp UX-BS60 operation manual Dialling and transmission problems, Speakerphone key