Problems and Solutions

SMS messaging problems

Problem

 

Solution

 

 

 

You cannot send SMS

Have you registered for SMS service?

messages.

 

 

 

Make sure that the correct center number is

 

 

entered (see page 47).

 

 

 

You cannot receive SMS

Make sure that the correct center number is

messages.

 

entered (see page 47) .

 

 

When your SMS center calls your fax machine, the

 

 

machine checks to see if the SMS center number

 

 

sent by Caller ID matches the center incoming

 

 

number entered as explained on page 47. If the

 

 

numbers don’t match, the fax machine does not

 

 

begin SMS reception and simply rings instead. If

 

 

you have turned on the Caller ID function (see page

 

 

99), the correct center number sent by Caller ID will

 

 

appear in the display (and in the Caller ID list).

 

 

Check this number against your entered center

 

 

number and correct the latter if needed.

 

To receive SMS messages, you must subscribe to

 

 

a Caller ID service.

 

• Is the inbox full? If so delete one or more messages

 

 

(see page 45).

 

Is the SMS Receive function turned on? This

 

 

function must must turned on to receive SMS

 

 

messages (see page 46).

 

 

 

When sending an SMS

The maximum number of digits that can be entered

message, OVER 20

 

for the number of an SMS message recipient is 20.

DIGITS appears when you

 

A number longer than 20 digits cannot be used

enter the number of the

 

when redialing, using an auto-dial number, or using

recipient.

 

the Caller ID list.

 

 

 

OVER DIGITS appears

The maximum number of characters that can be

while you are writing a

 

entered when writing an SMS message is 160.

message and no further

 

Less characters can be entered if the message

characters can be

 

includes special symbols or characters that require

entered.

 

more memory space.

 

 

 

10. Trouble- shooting

123

Page 125
Image 125
Sharp UX-BS60 operation manual SMS messaging problems, 123