Problems and Solutions

Reception and copying problems

Problem

 

Solution

 

 

 

The power is on, but no

•

Make sure that the telephone line cord is plugged into

reception takes place.

 

the TEL. LINE socket, and not the TEL. SET socket.

 

 

 

The printing paper comes

•

Make sure that the document is loaded properly in the

out blank when you try to

 

feeder of the transmitting machine. Make a copy or

receive a document.

 

print a report to confirm the printing ability of your

 

 

machine.

 

 

 

Print quality is poor.

•

The print cartridge may need alignment or cleaning.

 

 

See page 114.

 

 

 

The received document is

•

Ask the other party to send higher contrast

faint.

 

documents.

 

•

The print cartridge may need replacement. Make a

 

 

copy or print a report to check your machine’s printing

 

 

ability.

 

 

 

Received images are

•

Noise on the telephone line may cause distortion.

distorted.

 

Have the other party try sending the document again.

 

•

Make a copy or print a report on your fax machine. If

 

 

the copy or report is also distorted, your fax machine

 

 

may need service.

 

 

 

The quality of copies is

•

Any dirt or material on the scanning glass will cause

poor and/or dark vertical

 

spots to appear on copies and transmitted faxes.

lines appear.

 

Clean the scanning glass as explained on page 111.

 

 

 

10. Trouble- shooting

121

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Image 123
Sharp UX-BS60 operation manual Reception and copying problems