Troubleshooting, Problems and Solutions, Line error | Sharp UX-BS60

10. Troubleshooting

Problems and Solutions

Line error

Problem		Solution

LINE ERROR appears in	A line error occurs when your fax machine cannot
the display.	communicate correctly with the other fax machine.
	The error is usually due to a problem on the phone
	line.
	Try the transaction again. If the error persists, check
	the following:
	•	Check the connection. The cord from the TEL.
		LINE socket to the wall socket should be no longer
		than two meters.
	• Make sure there are no modem devices sharing the
		same telephone line.
	•	Check with the other party to make sure their fax
		machine is functioning properly.
	•	Have your telephone line checked for line noise.
	•	Try connecting the fax machine to a different
		telephone line.
	•	If the problem still occurs, your fax machine may
		need service.

10. Trouble- shooting

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Sharp UX-BS60 operation manual Troubleshooting, Problems and Solutions, Line error, Problem Solution

Contents

UX-BS60 GREEN-AND-YELLOW Earth BLUENeutral BROWNLive Mains Plug Wiring Instructions At 4% coverage Introduction Applicable telephone line Telephone function Important safety information Page Table of Contents Printing Lists 107 Maintenance 111 Look at the Operation Panel Function key Arrow keysNumber keys Repeat key Microphone location Icons in the displayCOPY/HELP key Unpacking Checklist Installation Attachments Points to keep in mind when setting upRemoving the packing tape Open the operation panel Open the print compartment cover Connecting the handset Attaching the paper tray Installation Loading Printing Paper Connecting the Power Cord Replacement cartridge Sharp UX-C70B Installing the Print CartridgePrint cartridge yield at 4% coverage Initial cartridge Press When this has happened, press Holder return to its home position To make the print cartridge Align Cartridge Press Memory Quality mode using more/less inkPress Once Twice Press once and twice High-quality fax print setting fast/slow printing of faxes Connecting the Telephone Line Cord Extension phone optional Press Once Times EnteringYour Name and Fax Number Enter your fax number by pressing the number keys max digits Press once and once Setting the Date and Time Enter the year four digits Example Setting the reception mode Setting the Reception ModeTEL/FAX mode Mode Press Once and 3 times Flash Select Setting for PBXPress once and 5 times Press or to select the desired volume level Volume AdjustmentSpeaker Ringer Press To turn on the error beep or Error beep offTo turn off the error beep End beep off Press To turn on the end beep or Key tone offTo turn off the end beep Press To turn on the key tone or Requirements SMS Text MessagingPrinting the SMS Quick Reference Sheet Sending an SMS message entering the number manually Sending an SMS Message 555 1 222 Sending an SMS message using an auto-dial number Press Memory If a message is cancelled before being sent Viewing unread messages Receiving SMS MessagesViewing messages in the inbox You can press If the inbox is full Viewing the OutboxPress Your most recently sent Press or to scroll through your sent messages Printing all messages Printing or Deleting all MessagesDeleting all messages SMS Receive function SMS SettingsPress To select on To turn off the function, press Press To exit SMS center numbers Press REC/MEMO once Once Using the Answering MachineLift the handset Operating the Answering Machine When finished, replace the handset or pressTo listen to the outgoing message Activating the answering machine Toll Saver on Toll Saver OFF Number of rings in A.M. mode Toll Saver function Messages will play Listening to received messages Recording memos Erasing received messagesRecording phone conversations 2-way recording Pressed Press REC/MEMO once Once Setting ICM time Optional Answering Machine SettingsFAX mode on A.M. failure Press To select YES switch to OGM only modeFAX mode, or To select no Transfer Function Press To turn on OGM only modeProgramming the transfer number Press the number keys to enter the transfer number Recording the transfer messageOnce Twice Press once Lift the handset Turning the Transfer function on and off Checking or erasing the transfer messagePress to turn on the Transferyour selection, then Function Override Ringing Programming the override code Press Press the number keys to enter a 3-digit override code Overriding the answering machine Remote code number Remote OperationsToll Saver Once Press Twice Press To turn on the Toll Saver Retrieving your messagesFunction, or To turn it off Enter your remote code number and then press Unless you press twice Other remote operations Changing the fax reception modeComments Turning the Transfer function on or off Recording a new outgoing messageChanging the transfer telephone number To turn Transfer on Press To turn off OGM only mode Press 1 , 2 , To turn on OGM only mode Press 1 , 1 ,Recording a new transfer message Recording a memo Sending Faxes Size and weightTransmittable Documents Other restrictions Loading the Document Removing a document from the feeder Resolution settings Adjusting the Resolution and ContrastContrast settings Load the documents Press To set the default resolution Changing the default resolutionTo FINE, or To set it to Standard Pick up the handset or press Digital Sending a Fax by Normal Dialling Storing fax, phone, and SMS numbers for auto dialling Sending a Fax by Automatic DiallingUse it To insert a pause, and then enter the fax or voice NEW Number Press for Edit or for Clear Editing and clearing auto-dial numbers Make the desired changes to the name Using an auto-dial numberIf you are sending a fax, load the documents Sending a fax by Direct Keypad Dialling Correct, press Memory Automatic redialling RedialIf you are sending a fax, press Memory . Dialling begins Press To select YES, or Error Correction ModeSelect no Dial using one of the following methods Using the Speakerphone to Make a Phone Call Load the documents Press Once Batch Page NumberingDial the receiving machine and send the fax Broadcasting sending a fax to multiple destinations Sending a Fax From Memory Memory transmission When you are ready to begin transmission, pressTo send a fax through memory, load the document, press If the memory becomes full Receiving Faxes Using TEL/FAX Mode Pseudo Ring Duration for Tel/Fax Mode Using A.M. ModePress once and 4 times Enter a number as follows for the desired duration Changing the number of rings Using FAX Mode Example 3 rings Press to return to the date and time display Using TEL Mode Display shows FAX Receiving Answering with the fax’s handsetThen replace the handset Putting a call on hold Answering on an extension phone connected to the same line Fax Signal Receive Optional Reception SettingsChanging the number for remote fax activation Press To turn on the function, or Enter the desired number any number from 0 to Example Reception Ratio Substitute Reception to Memory When you add paper and pressTo select AUTO, or Select 100% Making Copies Select any of the following copy settings as neededLoad the documents face down. Maximum of 10 sheets Example Two Copies each Three originals Copy Cut-off When you are ready to begin copying, pressIf Memory is Full appears Press To set copy cut-off to YES High-quality copy setting fast/slow printing of copiesPress To turn on high-quality copy Special Functions Caller ID Requires Subscription to ServicePress YES to turn on Caller ID To turn off Caller ID, press Display messages How Caller ID operates Viewing the Caller ID list Press when you have finished viewing the listFax Call Priority Call To delete calls from the Caller ID listPress Memory to store or clear the number Blocking voice calls Blocking Reception of Unwanted Faxes Polling Requesting a Fax Transmission Making enquiry calls PBX operationsTransferring calls Press Until the desired list appears in the display Once Printing ListsPress Memory to print the list Telephone Number List Setup ListMessage List Caller-ID List Headings in the Transaction Report Transaction Report Press a number from To select the condition for printing Transaction Report print condition Cleaning the Machine MaintenanceCleaning the scanning glass and rollers Replace the white roller, inserting the right end first If the scanning glass is difficult to clean Cleaning the housing Cleaning the paper feed roller Aligning the print cartridge Improving Print Quality Press Memory Press to return to the date and time display Cleaning the print cartridge nozzles 116 Wiping the print nozzles and contacts About the lithium battery Cleaning the cartridge holder Problems and Solutions TroubleshootingLine error Problem Solution Speakerphone key Dialling and transmission problems Reception and copying problems General problems 123 SMS messaging problems 124 Press Start KEY Messages and Signals 126 Recalling Audible signals Clearing a jammed document Clearing Paper JamsOpen the operation panel Gently remove the document Clearing jammed printing paper Sending Faxes Quick Reference Guide 131 Index 132 Page Page Remote Operation Card Remote Commands Other Countries outside the EU Sharp Corporation