Dell S2340T manual Touch Problem, Product Specific Problems

	fuzzy or unclear videos	Clean the camera surface using a damp, soft lint-free cloth.
	and pictures	Increase the available ambient light or change the source of light.
Poor quality	The camera captures	Check your internet connection speed. A slow Internet connection could cause similar problems with the video. It is
video on the	grainy images while using recommended to use a broadband connection with good throughput.
Internet	it on the Internet
No Image	Blank screen	Increase the available ambient light, change the direction of the camera, or change the source of light.
		Ensure the camera is detected correctly by the Windows operating system.
Slow frame rate	The capture video is not	Install the latest DirectX and the latest webcam driver.
in video capture	smooth
mode

Microphone is	The webcam captures
not working	video but not sound

Speak closer to the microphone.

The integrated microphone is designed to have a wider reception area for recording but it has limitations. Try moving closer to the microphone or ensure that you are within the recording area for the microphone.

Check if the volume is muted. To enable sound:

1.Click Start®Control Panel®Sound and Audio Devices.

2.Click to uncheck the box next to Mute.

Test the microphone. To test the microphone,

1.Click Start®Control Panel®Sound and Audio Devices.

2.Click the Voice tab.

3.Click the Test Hardware button and follow the instructions.

Touch Problem

Specific Symptoms	What You Experience
Touch report error	Touch function miss alignment or
	no touch function

Product Specific Problems

Possible Solutions

Make sure power cord comes with ground pin.

Unplug and replug the DC cable from power adapter to allow touch module auto recalibration.

Specific Symptoms

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

No Input Signal when user controls are pressed

What You Experience

Image is centered on screen, but does not fill entire viewing area

OSD does not appear on the screen

No picture, the LED light is white breathing. When you press “+”, “-“ or “Menu” key, the message “There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button

Possible Solutions

Check the Scaling Ratio setting in Image Setting OSD.

Reset the monitor to Factory Settings.

Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. Check whether OSD is locked. If yes, press and hold button above power button for 10 seconds to unlock. See Menu Lock.

Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.

Check to make sure Video Source to HDMI, DP or USB is powered and playing video media.

Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. Reset the computer or video player.