Brightness Problems

Picture too dim or too bright

Geometric Distortion

Screen not centered correctly

Horizontal/Vertical Lines

Screen has one or more lines

Synchronization Problems

Screen is scrambled or appears torn

Safety Related Issues

Visible signs of smoke or sparks

Intermittent Problems

Monitor malfunctions On & Off

Missing Color

Picture missing color

Wrong Color

Picture color not good

Image retention from a static image Faint shadow from the static image left on the monitor for a long period of displayed appears on the screen time

Reset the monitor to Factory Settings.

Adjust brightness & contrast controls via OSD.

Reset the monitor to Factory Settings.

Reset the monitor to Factory Settings.

Perform monitor self-test feature check and determine if these lines are also in self-test mode. Check for bent or broken pins in the video cable connector.

Run the built-in diagnostics.

If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with the monitor).

Check for loose connection. Unplug & reconnect if required.

Reset the monitor to Factory Settings.

Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. Check for bent or broken pins in the video cable connector.

Restart the computer in the safe mode.

If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with the monitor).

Check for loose connection. Unplug & reconnect if required.

Do not perform any troubleshooting steps.

Contact Dell immediately.

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Reset the monitor to Factory Settings.

Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

Perform monitor self-test feature check.

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Check for bent or broken pins in the video cable connector.

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application.

Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned Off.

Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Run the built-in diagnostics.

Use the Power Management feature to turn Off the monitor at all times when not in use (for more information, see Power Management Modes).

Alternatively, use a dynamically changing screensaver.

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Dell U3014 manual