DeLonghi EC820 manual Troubleshooting, Problem, Solution

Troubleshooting

Problem		Possible causes			Solution
The device will not switch on		The power supply cable is not inserted			Check that the power supply cable
		correctly			connector is fully inserted in the
					appropriate seat on the back of the
					device; then, check that the plug is
					correctly connected to the power outlet
The device is switched on, but it does not		The selectors are not in the correct			Turn the selectors into the correct
proceed with the desired function:		position (attention: upon activation, the			position
	lights are flashing	selectors must both be on		)
Espresso coffee	does not flow out	No water in the tank			Fill the water tank
		The holes in the filter-holder are blocked			Clean the holes in the filter-holder spouts
		The espresso boiler outlet is blocked			Clean as indicated in the “Cleaning”
					paragraph
Espresso coffee	drips from the edges of	The filter-holder is not correctly inserted			Attach the filter-holder correctly and turn
the filter-holder instead of through the		or is dirty			it fully to the right
holes
		The espresso boiler gasket has lost			Try cleaning the gasket first using a
		elasticity or it is dirty			damp cloth. To replace the espresso
					boiler gasket, contact Customer Services
		The holes in the filter-holder spout are			Clean the holes in the spouts.
		blocked
The filter-holder does not hook onto the		Too much coffee	was poured in the filter		Use the supplied measure and make sure
device					to use the correct filter for the type of
					preparation desired (see table on page 10)
Loud pump noise		The water tank is empty			Fill the water tank
		The tank is inserted incorrectly and the			Press the tank lightly to open the valve
		valve on the bottom is not open			on the bottom
The coffee cream is light (coffee flows		The ground coffee	has not	been	Tamper the ground coffee more
quickly from the spout)		sufficiently pressed
		Not enough ground coffee			Increase the amount of ground coffee
		The coffee is not ground finely enough			Only use coffee	ground specifically for
					espresso coffee	machines
		Incorrect type of ground coffee			Change the quality of the ground coffee
After coffee, the filter is attached to the					Attach the filter holder to the boiler
boiler outlet					outlet (fig. 7-8-9), then remove it.
After making coffee, the pod or cofee					Attach the filter holder to the boiler
powder is attached to the boiler outlet					outlet (fig. 7-8-9), deliver a coffee (fig.
					23-24), then remove the filter holder.

15