ENGLISH

GNETH

Symptom

Cause

Countermeasure

Page

Internet radio cannot be

• Ethernet cable is not properly connected or network is

• Check the connection status.

8

played.

disconnected.

 

19

 

• Program is being broadcast in non-compatible format.

• Only Internet radio programs in MP3 and WMA can be

 

 

played on this set.

8

 

• The computer’s or router’s firewall is activated.

• Check the computer’s or router’s firewall settings.

 

• Radio station is not currently broadcasting.

• Choose a radio station that is currently broadcasting.

–

 

• IP address is wrong.

• Check the set’s IP address.

12

Files stored on a

• Files are stored in a non-compatible format.

• Record in a compatible format.

19

computer cannot be

• You are attempting to play a file that is copyright

• Files that are copyright protected cannot be played on this

19

played.

protected.

set.

 

Server is not found,

• The computer’s or router’s firewall is activated.

• Check the computer’s or router’s firewall settings.

8

or it is not possible to

• Computer’s power is not turned on.

• Turn on the power.

–

connect to the server.

• Server is not running.

• Launch the server.

–

 

• Set’s IP address is wrong.

• Check the set’s IP address.

12

Cannot connect to preset

• Radio station is not currently broadcasting.

• Wait a while before trying again.

–

or favorite radio stations.

• Radio station is not currently in service.

• It is not possible to connect to radio stations that are no

–

 

 

longer in service.

 

For some radio stations

• Station is congested or not currently broadcasting.

• Wait a while before trying again.

–

cannot be connected to.

 

 

 

Sound is broken during

• Network’s signal transfer speed is slow or communications

• This is not a malfunction. When playing broadcast data with

–

playback.

lines or radio station is congested.

a high bit rate, the sound may be broken, depending on the

 

 

 

communications conditions.

 

Sound quality is poor or

• File being played has a low bit rate.

• This is not a malfunction.

–

played sound is noisy.

 

 

 

Troubleshooting Information Playback Setup Connections Started Getting

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