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Troubleshooting
If a problem should arise, first check the following.1.Are the connections correct?2.Have you operated the receiver according to the Operating Instructions?3.Are the speakers and other components operating properly?If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase.
| Symptom | Cause |
| Measures | Page | |
Display not lit and sound | • Power supply cord not plugged in | • Check the insertion of the power | 9 | ||
not produced when | securely. |
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| supply cord plug. |
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POWER switch set to |
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on. |
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Display lit but sound not | • Speaker cables | not | securely | • Connect securely. | 6 |
produced. | connected. |
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| • INPUT SELECTOR knob position is | • Switch to the proper position. | 10 | ||
| not appropriate. |
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| • Volume control set to minimum. | • Turn volume up to suitable level. | 10 | ||
| • MUTING is on. |
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| • Switch off MUTING. | 10 |
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Nothing is displayed on | • | • Check that the connections are | 6, 7 | ||
monitor. | monitor’s input terminals are not | correct. |
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| properly connected. |
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| • Monitor’s input setting is wrong. | • Set the monitor’s input selector to | — | ||
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| the terminals to which video signals |
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| are connected. |
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Copying from DVD to | • Copying between a source such as | • Copying is not possible. | — | ||
VCR is not possible. | DVD and a VCR is not usually |
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| possible, as DVDs are often encoded |
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| with |
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| prevent VCR recording. |
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No sound is produced | • Subwoofer’s power is not on. | • Turn on the power. | — | ||
from subwoofer. | • Subwoofer’s output is not connected. | • Connect properly. | 6 | ||
| • The subwoofer’s | channel | volume | • Turn the subwoofer’s channel volume | 11 |
| level is set to |
| level up. |
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| Troubleshooting | |
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Symptom | Cause | Measures | Page |
This unit does not | • Batteries dead. | • Replace with new batteries. | 2 |
operate properly when | • Remote control unit too far from this | • Move closer. | 2 |
remote control unit is | unit. |
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used. | • Obstacle between this unit and | • Remove obstacle. | — |
| remote control unit. |
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| • Different button is being pressed. | • Press the proper button. | — |
| • < and > ends of batteries inserted | • Insert batteries properly. | 2 |
| in reverse. |
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Power has turned off | • The set’s internal temperature has | • Put the | 6 |
and the power indicator | risen and the protection circuit has | place. |
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is blinking red. | been activated. | • Turn off the power, then wait for the | 6 |
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| set to fully cool off before turning the |
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| power back on. |
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| • The core wires of the speaker cables | • Check the connections of all the | 6 |
| are touching each other or the DRA- | speaker cables. |
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| 37’s rear panel, activating the |
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| protection circuit. |
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| • | • Turn off the power and contact a | 6 |
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| DENON customer service center. |
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“CHECK ANTENNA” is | • | • Check that the connection are | 8 |
displayed in the XM | correct. |
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mode. | properly connected. |
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“NO SIGNAL” is | • The signal cannot be received. | • Reposition your XM | 13 |
displayed in the XM |
| Home Dock. |
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mode. |
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“OFF AIR” is displayed | • The selected channel is not currently | • Select the another channel. | 14 |
in the XM mode. | broadcasting. |
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Receiving only XM | • The XM Tuner is not activated. | • Contact XM Radio. | 13 |
channels 0 and 1. |
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