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Troubleshooting

If a problem should arise, first check the following.1.Are the connections correct?2.Have you operated the receiver according to the Operating Instructions?3.Are the speakers and other components operating properly?

If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase.

SymptomCause

 

MeasuresPage

Display not lit and sound

• Power supply cord not plugged in

• Check the insertion of the power

9

not produced when

securely.

 

 

supply cord plug.

 

POWER switch set to

 

 

 

 

 

on.

 

 

 

 

 

 

 

 

 

 

 

Display lit but sound not

• Speaker cables

not

securely

• Connect securely.

6

produced.

connected.

 

 

 

 

 

• INPUT SELECTOR knob position is

• Switch to the proper position.

10

 

not appropriate.

 

 

 

 

 

• Volume control set to minimum.

• Turn volume up to suitable level.

10

 

• MUTING is on.

 

 

• Switch off MUTING.

10

 

 

 

 

Nothing is displayed on

DRA-37’s video output terminals and

• Check that the connections are

6, 7

monitor.

monitor’s input terminals are not

correct.

 

 

properly connected.

 

 

 

 

 

• Monitor’s input setting is wrong.

• Set the monitor’s input selector to

 

 

 

 

the terminals to which video signals

 

 

 

 

 

are connected.

 

 

 

 

 

Copying from DVD to

• Copying between a source such as

• Copying is not possible.

VCR is not possible.

DVD and a VCR is not usually

 

 

 

possible, as DVDs are often encoded

 

 

 

with copy-protection signals that

 

 

 

prevent VCR recording.

 

 

 

 

 

 

 

No sound is produced

• Subwoofer’s power is not on.

• Turn on the power.

from subwoofer.

• Subwoofer’s output is not connected.

• Connect properly.

6

 

• The subwoofer’s

channel

volume

• Turn the subwoofer’s channel volume

11

 

level is set to “–12 dB”.

 

level up.

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

Symptom

Cause

Measures

Page

This unit does not

• Batteries dead.

• Replace with new batteries.

2

operate properly when

• Remote control unit too far from this

• Move closer.

2

remote control unit is

unit.

 

 

used.

• Obstacle between this unit and

• Remove obstacle.

 

remote control unit.

 

 

 

• Different button is being pressed.

• Press the proper button.

 

< and > ends of batteries inserted

• Insert batteries properly.

2

 

in reverse.

 

 

 

 

 

 

Power has turned off

• The set’s internal temperature has

• Put the DRA-37 in a well-ventilated

6

and the power indicator

risen and the protection circuit has

place.

 

is blinking red.

been activated.

• Turn off the power, then wait for the

6

 

 

set to fully cool off before turning the

 

 

 

power back on.

 

 

• The core wires of the speaker cables

• Check the connections of all the

6

 

are touching each other or the DRA-

speaker cables.

 

 

37’s rear panel, activating the

 

 

 

protection circuit.

 

 

 

DRA-37 is malfunctioning.

• Turn off the power and contact a

6

 

 

DENON customer service center.

 

 

 

 

 

“CHECK ANTENNA” is

DRA-37’s XM connectors and the XM

• Check that the connection are

8

displayed in the XM

Mini-Tuner and Home Dock is not

correct.

 

mode.

properly connected.

 

 

 

 

 

 

“NO SIGNAL” is

• The signal cannot be received.

• Reposition your XM Mini-Tuner and

13

displayed in the XM

 

Home Dock.

 

mode.

 

 

 

 

 

 

 

“OFF AIR” is displayed

• The selected channel is not currently

• Select the another channel.

14

in the XM mode.

broadcasting.

 

 

 

 

 

 

Receiving only XM

• The XM Tuner is not activated.

• Contact XM Radio.

13

channels 0 and 1.

 

 

 

 

 

 

 

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