If the DVD player does not perform properly when operated as instructed in this Operating Instruction, check the player, consulting the following checklist.
| Problem | Solution | Page |
No power | – Check if the AC power cord is properly connected. | |
| – Unplug the AC power cord once, and wait for | |
| seconds and then plug it in again. |
|
No sound or picture | – Check if the TV is turned on. | |
| – Check the video connection and HDMI connection. | |
| – Check the VIDEO/AUDIO cable connections. | |
| – Check if the PROGRESSIVE mode is set correctly. | 11, 23 |
Distorted picture | – Sometimes a small amount of picture distortion may | |
| appear. This is not a malfunction. |
|
| – Connect the player directly to the TV. | 13 |
| – Check if the PROGRESSIVE mode is set correctly. | 11, 23 |
| – Check the TV TYPE (MULTI, NTSC or PAL). | 15, 23 |
Completely distorted picture or black/white | – Connect the DVD player directly to the TV. | 13 |
picture with DVD | – Make sure the disc is compatible with the DVD player. | 6 |
No sound or distorted sound | – Adjust the volume. | |
| – Check that the speakers are connected correctly. | 12 |
| – The HDMI sound is not output when AUDIO MODE is | 24 |
| set to ANALOG. |
|
No audio at digital output | – Check the digital connections. | 12, 14 |
| – Check the audio settings. | 24 |
No DTS sound output | – Use a DIGITAL OUT jack when outputting the DTS sound. | 12, 24 |
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|
|
No image from HDMI connection | – Check the HDMI connection. (Check the status of the | 14, 15 |
| HDMI related indications.) | 14 |
| – Check whether the connected monitor equipment or | |
| other equipment supports HDCP. (This player will not |
|
| output a video signal unless the other equipment |
|
| supports HDCP.) | 14, 24 |
| – Check the setting of HDMI. | |
| – Check whether the output format of this player (HDMI | 14 |
| FORMAT) matches the supported input format of other |
|
| connected equipment. |
|
Picture freezes momentarily during playback | – Check the disc for fingerprints/scratches and clean with | 27 |
| a soft cloth wiping from center to edge. | 27 |
| – Clean the disc. | |
Disc cannot be played | – Clean the disc. | 27 |
| – Ensure the disc label is facing up. | 15 |
| – Check if the disc is defective by trying another disc. | |
| – Cancel Ratings control or change the control level. | |
| – Insert a correct disc that plays on this player. | 6 |
No return to | – Reset the player by turning it off, then on again. | |
|
|
|
The player does not respond to the remote | – Aim the remote control directly at the sensor on the front | 8 |
of the player. |
| |
control | ||
| – Reduce the distance to the player. | |
| – Replace the batteries in the remote control. | 10 |
| – | 10 |
| indicated. |
|
Buttons do not work or player stops | – To completely reset the player, unplug the AC cord from | |
responding | the AC outlet for |
|
Player does not respond to some operating | – Operations may not be permitted by the disc. | 6 |
commands during playback | Refer to the instructions of the disc. |
|
DVD player cannot read CDs/DVDs | – Use a commonly available CD/DVD cleaner to clean the | 27 |
| lens before sending the DVD player for repair. |
|
Angle does not switch | 22 | |
| contain multiple angles. In some cases multiple angles |
|
| are only recorded for specific scenes. |
|
Playback does not start when the title is selected | – Check the “RATINGS” setting. | |
The password for rating level has been | – Enter the default password “4737”, then your forgotten | |
forgotten | password will be cleared. |
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NOTES:
•Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Operating Instruction for details on correct operations.
•Playback from a desired track and random playback are not available during program playback.
•Some functions are prohibited on some discs.
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