TROUBLESHOOTING GUIDE
If the DVD player does not perform properly when operated as instructed in this Operating Instruction, check the player, consulting the following checklist.
Problem | Solution | Page |
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No power | - Check if the AC power cord is properly connected. | - |
| - Unplug the AC cord once, and wait for | - |
No sound or picture | - Check if the TV is turned on. | - |
| - Check the video and HDMI connection. | 15, 16 |
| - Check the AUDIO/VIDEO cable connections. | |
| - Check if the PURE DIRECT is set to ON. If it is the case, set it to OFF | 17 |
| - Check if the PROGRESSIVE mode is set correctly. | 12, 28 |
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Distorted picture | - Sometimes a small amount of picture distortion may appear. | - |
| This is not a malfunction. |
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| - Connect the DVD player directly to the TV. | 15 |
| - Check if the PROGRESSIVE mode is set correctly. | 12, 28 |
| - Check the TV TYPE. (MULTI, NTSC or PAL) | 17, 28 |
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Completely distorted picture or black/ | - Connect the DVD player directly to the TV. | 15 |
white picture with DVD | - Make sure the disc is compatible with the DVD player. | 6 |
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No sound or distorted sound | - Adjust the volume. | - |
| - Check that the speakers are connected correctly. | |
| - The HDMI sound is not output during PURE DIRECT or | 17, 29 |
| when AUDIO MODE is set to ANALOG. |
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No audio at digital output | - Check the digital connections. | 13, 16 |
| - Check the audio settings. | 29,30 |
| - Digital signals cannot be output with Super Audio CDs. | 13, 16 |
| Use analog connections. |
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| - Area/layer of Super audio CD being played (MULTI / STEREO / CD) | - |
| does not match amplifier connections. |
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No image from HDMI connection | - Check the HDMI connection. (Check the status of the HDMI related indications.) | 16, 17 |
| - Check whether the connected monitor equipment or other equipment supports | 16 |
| HDCP. (This player will not output a video signal unless the other equipment |
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| supports HDCP.) |
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| - Connect the DVD player to the display equipment using the Audio/Video | |
| cables (supplied), and check the HDMI settings. |
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| - Check whether the output format of this player (HDMI FORMAT) | 16 |
| matches the supported input format of other connected equipment. |
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| - Check if the PURE DIRECT is set to ON. | 17 |
| If it is the case, set it to OFF. |
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Picture freezes momentarily during | - Check the disc for fingerprints/scratches and clean with a soft cloth wiping | 34 |
playback | from centre to edge. |
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| - Clean the disc. | 34 |
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Disc cannot be played back | - Clean the disc. | 34 |
| - Ensure the disc label is facing up. | 17 |
| - Check if the disc is defective by trying another disc. | - |
| - Cancel the ratings control or change the control level. | 31 |
| - Insert a correct disc that can be played back on this player. | 6 |
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No return to | - Reset the player by turning it off, then on again. | - |
is removed |
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The DVD player does not respond to | - Aim the remote control directly at the sensor on the front of the player. | 11 |
the remote control | - Reduce the distance to the player. | - |
| - Replace the batteries in the remote control. | 11 |
| - | 11 |
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Buttons do not work or the player | - To completely reset the player, unplug the AC cord from the AC | - |
stops responding | outlet for |
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The DVD player does not respond to | - Operations may not be permitted by the disc. | 6 |
some operating commands during | Refer to the instructions of the disc. |
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playback |
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The DVD player cannot read | - Use a commonly available CD/DVD cleaner to clean the lens before | 34 |
CDs/DVDs | sending the DVD player for repair. |
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Angle does not switch | - The angle cannot be switched for DVDs which do not contain | 26 |
| multiple angles. In some cases multiple angles are only recorded for |
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| specific scenes. |
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Playback does not start when the title | - Check the "RATINGS" setting. | 31 |
is selected |
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The password for rating level has been | - Enter the default password "4737", then your forgotten password will | 31 |
forgotten | be cleared. |
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NOTES:
•Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Operating Instruction for details on correct operations.
•Playback from a desired track and random playback are not available during program playback.
•Some functions are prohibited on some discs.
English
– 33 – | EN |