REMEDY

18

TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after ODS/pilot is lit

1.

Burner orifice is clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 15) or replace burner orifice

 

 

2.

Inlet gas pressure is too low

2.

Contact local natural or propane/LP gas

 

 

 

 

 

company

 

 

 

 

 

 

Delayed ignition of burner

1.

Manifold pressure is too low

1.

Contact local natural or propane/LP gas

 

 

 

 

 

company

 

 

2.

Burner orifice is clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 15) or replace burner orifice

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 15) or replace burner orifice

 

 

2.

Burner damaged

2.

Replace burner

 

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

 

Yellow flame during burner combustion

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

 

Maintenance, page 15)

 

 

2.

Gas regulator defective

2.

Replace gas regulator

 

 

3.

Clogged or dirty burner

3.

Clean burner (see Cleaning and Main-

 

 

 

 

 

tenance, page 15)

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

 

 

 

operation

 

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

 

line. Have gas line checked by local

 

 

 

 

 

natural or propane/LP gas company

 

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

 

ances (see Figure 4, page 7)

 

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 15) or replace burner orifice

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaner, etc., may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

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Desa CBN20 installation manual Troubleshooting, Continued, Observed Problem, Possible Cause, Remedy, Maintenance, page