16
901049
VENTED NATURAL GAS LOGS
TROUBLESHOOTING
Continued
www.desatech.com
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.

POSSIBLE CAUSE

1. Metal expanding while heating or con-
tracting while cooling
1. Log Set burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (See

IMPORTANT

state-
ment above)
2. Gas leak. See Warning statement at
top of page
1. Gas leak. See Warning statement at
top of page
2. Control valve defective
1. Gas leak. See Warning statement at
top of page
OBSERVED PROBLEM
Log Set produces a clicking/ticking noise
just after burner is lit or shut off
Log Set produces unwanted odors
Gas odor even when control knob is in OFF
position
Gas odor during combustion

REMEDY

1. This is common with most log sets. If
noise is excessive, contact qualified ser-
vice person
1. Open flue to maximum. Stop using odor
causing products while log set is running
2. Locate and correct all leaks (see Check-
ing Gas Connections, page 8)
1. Locate and correct all leaks (see Check-
ing Gas Connections, page 8)
2. Replace control valve
2. Locate and correct all leaks (see Check-
ing Gas Connections, page 8)

IMPORTANT:

Operating log set where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.