Troubleshooting

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Slight smoke or odor during

1.

Not enough air

1.

Check burner for dirt and

 

initial operation

 

 

 

debris. If found, clean burner

 

 

 

 

(see Cleaning and Mainte-

 

2.

Gas regulator defective

2.

nance, page 23)

 

Replace gas control

 

3.

Residues from manufacturing

3.

Problem will stop after a few

 

 

processes and logs curing

 

hours of operation

 

 

 

 

 

 

Moisture/condensation noticed

1.

Not enough combustion/ven-

1.

Refer to Air for Combustion

on windows

 

tilation air

 

and Ventilation requirements

 

 

 

 

(page 6)

 

 

 

 

 

 

Heater produces a whistling

1.

Turning control knob to HI

1.

Turn control knob to LO

noise when burner is lit

 

position when burner is cold

 

position and let warm up for

 

2.

Air in gas line

2.

a minute

 

Operate burner until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local natural

 

3.

Air passageways on heater

3.

or propane/LP gas company

 

Observe minimum installation

 

4.

blocked

4.

clearances (see page 11)

 

Dirty or partially clogged

Clean burner (see Cleaning

 

 

burner orifice

 

and Maintenance, page 23)

 

 

 

 

or replace burner orifice

 

 

 

 

 

 

White powder residue forming

1.

When heated, vapors from

1.

Turn heater off when using

within burner box or on adjacent

 

furniture polish, wax, carpet

 

furniture polish, wax, cleaners

walls or furniture

 

cleaners, etc. may turn into

 

or similar products

 

 

white powder residue

 

 

 

 

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed. Bat-

1.

Replace 9-volt batteries in

(GHRCB and GHRCTB Series

 

tery power is low

 

receiver and hand-held remote

only)

 

 

 

control

 

 

 

 

 

 

Fireplace insert produces a

1.

Metal expanding while heating

1.

This is normal with most

clicking/ticking noise just after

 

or contracting while cooling

 

fireplaces. If noise is exces-

burners are lit or shut off

 

 

 

sive, contact qualified service

 

 

 

 

person

113195-01C

www.desatech.com

27

Page 27
Image 27
Desa GS38 installation manual See Cleaning and Mainte

GS38 specifications

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