OWNER’S MANUAL

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater.

CAUTION : Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

When ignitor button is pressed, there is no

1.

Ignitor cable pinched or wet

1.

Free ignitor cable if pinched by any

 

spark at ODS/pilot

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

2.

Ignitor electrode not connected to igni-

2.

Reconnect ignitor cable

 

 

 

tor cable

 

 

 

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

 

base panel.

 

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

 

5.

Ignitor electrode broken

5.

Replace ignitor

 

 

6.

Bad piezo ignitor

6.

Replace piezo ignitor

 

 

7.

Ignitor electrode positioned wrong

7.

Replace ignitor

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

 

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

 

PILOT position

 

position

 

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

 

moved

 

 

5.

ODS/pilot is clogged

5.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 16) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

6.

Gas regulator setting is not correct

6.

Replace gas regulator

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

 

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

 

knob pressed in 30 seconds

 

 

3.

Safety interlock system has been

3.

Wait one minute for safety interlock sys-

 

 

 

triggered

 

tem to reset. Repeat ignition operation

 

 

4.

Equipment shutoff valve not fully open

4.

Fully open equipment shutoff valve

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

 

trol valve

 

1/4 turn more

 

 

6.

Pilot flame not touching thermocouple,

6.

A) Contact local natural gas company

 

 

 

which allows thermocouple to cool,

 

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

lem could be caused by one or both of

 

Maintenance, page 16) or replace ODS/

 

 

 

the following:

 

pilot assembly

 

 

 

A) Low gas pressure

 

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

 

7.

Thermocouple damaged

7.

Replace thermocouple

 

 

8.

Control valve damaged

8.

Replace control valve

 

 

 

www.desatech.com

 

Continued

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Desa RFN30T installation manual Troubleshooting, Observed Problem Possible Cause Remedy
Page 16 Page 18

RFN30T specifications

The Desa RFN30T is a state-of-the-art heating appliance designed to meet the demands of modern living while ensuring energy efficiency and user convenience. This product showcases the latest advancements in heating technology, making it a popular choice among homeowners seeking reliable warmth during the colder months.

One of the standout features of the Desa RFN30T is its powerful heating capacity. It is equipped with a robust heating element that delivers rapid warmth, effectively heating spaces up to 1,000 square feet. This makes it ideal for both residential and commercial applications, ensuring comfort in larger areas without compromising on performance.

Energy efficiency is a critical aspect of the Desa RFN30T. The appliance utilizes advanced thermal regulation technology that allows for precise temperature control. This feature helps in reducing energy consumption, making it both an eco-friendly choice and a cost-effective solution for home heating. The intelligent thermostat automatically adjusts the heating output based on the room temperature, which further enhances energy savings.

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Safety is a top priority with the Desa RFN30T. The appliance comes equipped with several safety features, including an automatic shutoff mechanism that activates in case of overheating or accidental tipping. This ensures that users can operate the heater with peace of mind, knowing that it meets rigorous safety standards.

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In summary, the Desa RFN30T is a reliable and efficient heating solution that excels in performance, safety, and user convenience. With its powerful heating capacity, energy-saving technologies, stylish design, and safety features, the RFN30T stands out as an excellent choice for anyone in need of effective heating solutions.
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