Troubleshooting
WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean pilot. This can damage pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Whenignitorbuttonispressed, | 1. Ignitor electrode not con- | 1. | Reconnect ignitor cable | |
there is no spark at pilot |
| nected to ignitor cable |
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| 2. | Ignitor cable pinched or | 2. | Free ignitor cable if pinched |
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| wet |
| by any metal or tubing. |
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| Keep ignitor cable dry |
| 3. | Piezo ignitor nut is loose | 3. | Tighten nut holding piezo ig- |
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| nitor. Nut is located behind |
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| the mounting bracket |
| 4. | Broken ignitor cable | 4. | Replace ignitor cable |
| 5. | Bad piezo ignitor | 5. | Replace piezo ignitor |
| 6. | Ignitor electrode broken | 6. | Replace pilot assembly |
| 7. | Ignitor electrode positioned | 7. | Tighten electrode. Replace |
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| wrong |
| if necessary |
Whenignitorbuttonispressed, there is spark at pilot but no ignition
1.Gas supply turned off or equipment shutoff valve closed
2.Gas control knob not in PILOT position
3.Gas control knob not pressed in while in PILOT position
4.Air in gas lines when in- stalled
5.Depleted gas supply (pro- pane/LP models only)
6.Pilot is clogged
7.Gas regulator setting is not correct
1.Turn on gas supply or open equipment shutoff valve
2.Turn gas control knob to PILOT position
3.Press in gas control knob while in PILOT position
4.Continue holding down control knob. Repeat ignit- ing operation until air is removed
5.Contact local propane/LP gas company
6.Clean pilot (see Cleaning and Maintenance, page 31) or replace pilot assembly
7.Replace gas regulator
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