Troubleshooting, Continued, Observed Problem, Remedy

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the ﬁre department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Remote does not function (Remote-Ready Models Only)

1.Battery is not installed. Battery power is low

1.Replace 9-volt batteries in receiver and remote control

Heater produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most heaters. If noise is excessive, contact qualiﬁed service per- son

Heater produces unwanted odors	1.	Heater burning vapors from paint, hair
		spray, glues, cleaners, chemicals, new
		carpet, etc. (See IMPORTANT state-
		ment above)
	2.	Low fuel supply (propane/LP only)
	3.	Gas leak. See Warning statement at
		top of page

1.Open window to ventilate room. Stop us- ing odor causing products while heater is running

2.Reﬁll supply tank (propane/LP only)

3.Locate and correct all leaks (see Checking Gas Connections, page 12)

Heater shuts off in use (ODS operates)	1.	Not enough fresh air is available	1.	Open window and/or door for ventilation
	2.	Low line pressure	2.	Contact local natural or propane/LP gas
				company
	3.	ODS/pilot is partially clogged	3.	Clean ODS/pilot (see Cleaning and Main-
				tenance, page 19)

Gas odor even when control knob is in OFF	1.	Gas leak. See Warning statement at	1.	Locate and correct all leaks (see Checking
position		top of page		Gas Connections, page 12)
	2.	Control valve or gas control defective	2.	Replace control valve or gas control

Gas odor during combustion	1.	Foreign matter between control valve and	1.	Take apart gas tubing and remove foreign
		burner		matter
	2.	Gas leak. See Warning statement at	2.	Locate and correct all leaks (see Checking
		top of page		Gas Connections, page 12)