Desa VFN24MV VFN30MV Service Hints, Technical Service, Replacement Parts, Accessories, Not Shown

FIREPLACE MANUFACTURERS INCORPORATED UNVENTED NATURAL GAS LOG HEATER

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•heater will not produce specified heat

When Gas Quality Is Bad

•pilot will not stay lit

•burners will produce flames and soot

•heater will backfire when lit

You may feel your gas pressure is too low or gas quality is bad. If so, contact your local natural gas supplier.

TECHNICAL

SERVICE

You may have further questions about in- stallation, operation, or troubleshooting.

If so, contact Fireplace Manufacturers Incorporated’s Technical Service Depart- ment at 1-888-427-8322.

You can also visit DESA International’s technical service web site at www.desatech.com.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call Fireplace Manfuacturers Incorporated’s Technical Service Depart- ment at 1-888-427-8322.

When calling Fireplace Manufacturers In- corporated, have ready

•your name

•your address

•model and serial numbers of your heater

•how heater was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the defec- tive part to the factory.

PARTS NOT UNDER

WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call Fireplace Manufacturers Incorporated’s Parts Department at 1-800- 888-2050.

When calling Fireplace Manufacturers In- corporated, have ready

•model number of your heater

•the replacement part number

ACCESSORIES

Purchase these heater accessories from your local dealer. If they can not supply these accessories, call Fireplace Manufacturers Incorporated’s Parts Department at 1-800- 888-2050 for referral information. You can also write to the address listed on the back page of this manual.

FIREPLACE HOOD

Black - HDABK (Part No. 01244) Brass - HDABR (Part No. 01245)

For all models. Helps deflect heat away from mantel or wall above fireplace. Fits openings 28" to 48" wide.

DAMPER CLAMP - 02017

(Not Shown)

For manually controlled models. Perma- nently opens chimney flue damper for vented operation.

LAVA ROCK - GA6060

(Not Shown)

For all models. Order when additional rock is desired. (3 1/2 lb. bag)

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