Replacement Parts
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Parts Under Warranty
Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA’s Customer Service Depart- ment at
When calling DESA, have ready
•your name
•your address
•model and serial numbers of your fireplace
•how fireplace was malfunctioning
•type of gas used (propane/LP or natural gas)
•purchase date
Usually, we will ask you to return the part to the factory.
Parts Not Under Warranty
Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at
When calling DESA, have ready
•model number of your fireplace
•the replacement part number
Service Hints
When Gas Pressure Is Too Low
•pilot will not stay lit
•burners will have delayed ignition
•fireplace will not produce specified heat
•propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local gas supplier.
Technical Service
You may have further questions about installation, operation, or troubleshooting. If so, contact DESA’s Customer Service Depart- ment at
You can also visit DESA’s technical service web site at www.desatech.com.
Specifications
Btu | (V)K36EN SERIES | (V)K36EP Series | |
19,000/27,000 Btu/hr | 18,000/26,000 Btu/hr | ||
Gas Type | Natural | Propane/LP | |
Ignition | Electronic | Electronic | |
Manifold Pressure | 3.5" w.c. | 10.0" w.c. | |
Minimum Inlet Supply Pressure | 5.5" w.c. | 11.0" w.c. | |
Dimension (HxWxD) |
|
| |
Fireplace (Actual size of | 36" x 41" x 21 1/8" | 36" x 41" x 21 1/8" | |
firebox. Measurements do not | |||
include nailing flanges or | 91.4 x 104.1 x 53.7 cm | 91.4 x 104.1 x 53.7 cm | |
standoffs). |
|
| |
Carton | 38" x 44" x 22" | 38" x 44" x 22" | |
Weight, lbs/kg* | 96.5 x 111.8 x 55.9 cm | 96.5 x 111.8 x 55.9 cm | |
165 lbs/75 kg | 165 lbs/75 kg | ||
Fireplace | |||
Shipping | 168 lbs/76 kg | 168 lbs/76 kg |
www.desatech.com | 27 |
