TROUBLESHOOTING

Continued

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

 

 

 

 

 

 

Pilot lights but flame goes out when control

1.

Gas control knob not fully pressed in

1.

Press in gas control knob fully

 

 

knob is released

2.

Gas control knob not pressed in long

2.

After pilot lights, keep gas control knob

 

 

 

 

3.

enough

3.

pressed in 30 seconds

 

 

 

 

Equipment shutoff valve not fully open

Fully open equipment shutoff valve

 

 

 

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural or propane/LP

 

 

 

 

 

which allows thermocouple to cool,

 

gas company

 

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean pilot (see Cleaning and Main-

 

 

 

 

 

lem could be caused by one or both of

 

tenance, page 24) or replace pilot as-

 

 

 

 

 

the following:

 

sembly

 

 

 

 

 

A) Low gas pressure

 

 

 

 

 

 

 

 

5.

B) Dirty or partially clogged pilot

5.

Hand tighten until snug, then tighten 1/4

 

 

 

 

Thermocouple connection loose at con-

 

 

 

 

6.

trol valve

6.

turn more

 

 

 

 

Thermocouple damaged

Replace pilot assembly

 

 

 

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

 

 

 

-

 

 

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Main

 

 

 

 

 

 

 

tenance, page 24) or replace burner

 

 

 

 

2.

Inlet gas pressure is too low

2.

orifice

 

 

 

 

Contact local propane/LP or natural gas

 

 

 

 

3.

Thermopile leads disconnected or im-

3.

company

 

 

 

 

Reconnect leads

 

 

 

 

4.

properly connected

4.

Replace thermopile

 

 

 

 

 

Thermopile is defective

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

2.

Burner porting or orifice clogged

2.

company

 

 

 

 

Clean burner (see Cleaning and Main-

 

 

 

 

 

 

 

tenance, page 24) or replace burner

 

 

 

 

 

 

 

orifice

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Main-

 

 

 

 

 

 

 

tenance, page 24) or replace burner

 

 

 

 

2.

Damaged burner

2.

orifice

 

 

 

 

Replace damaged burner

 

 

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

Slight smoke or odor during initial

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

operation

 

and logs curing

 

operation

 

 

 

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position

 

 

burner is lit

2.

when burner is cold

2.

and let warm up for a minute

 

 

 

 

Air in gas line

Operate burner until air is removed from

 

 

 

 

 

 

 

line. Have gas line checked by local

 

 

 

 

3.

Dirty or partially clogged burner orifice

3.

propane/LP or natural gas company

 

 

 

 

Clean burner (see Cleaning and Main-

 

 

 

 

 

 

 

tenance, page 24) or replace burner

 

 

 

 

 

 

 

orifice

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

2.

Debris around burner air mixer

2.

not excessively impinge on it

 

 

 

 

Inspect the opening at the base of the

 

 

 

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

 

 

 

any type of material

 

26

www.desatech.com

111921-01E

Page 26
Image 26
Desa (V)K42P installation manual Troubleshooting

(V)K42P specifications

Desa (V)K42P is an advanced model designed to cater to the demands of modern consumers looking for efficient performance, sustainability, and innovative features. This product stands out in the market due to its unique combination of technology, design, and functionality, making it suitable for both professional and personal use.

One of the main features of the Desa (V)K42P is its cutting-edge energy efficiency. It utilizes a high-performance motor that optimizes energy consumption, leading to lower utility bills while contributing to environmental sustainability. This technology ensures that users can operate the device for extended periods without worrying about excessive energy costs.

Another significant characteristic of the Desa (V)K42P is its user-friendly interface. Designed with the end-user in mind, it includes intuitive controls and a bright digital display that simplifies operation. The easy navigation allows users of all technical expertise to quickly master its functionalities, enhancing the overall user experience.

The Desa (V)K42P is also equipped with advanced connectivity features. With integrated Wi-Fi and Bluetooth capabilities, users can connect the device to their smartphones or tablets, allowing for remote access and control. This smart technology enables users to monitor performance, schedule operations, and receive updates directly from their devices, adding a layer of convenience to its usage.

In terms of durability, the Desa (V)K42P is constructed with high-quality materials designed to withstand wear and tear. Its robust build ensures longevity, making it a reliable investment for users. Furthermore, it features an easy-to-clean design, which enhances its practicality in daily use.

The product also incorporates safety features that protect users during operation. These include automatic shut-off mechanisms and thermal protection systems, which help prevent overheating and potential hazards.

In conclusion, the Desa (V)K42P is a versatile and efficient product that meets the needs of today's consumers. Its energy-efficient design, user-friendly interface, smart connectivity, durability, and safety features make it a standout choice in its category. Whether for home or professional use, the Desa (V)K42P offers a comprehensive solution that prioritizes performance without compromising on convenience or safety.