TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is normal. If noise is excessive,

just after burners are lit or shut off

 

tracting while cooling

 

contact qualified service person

Remote does not function

1.

Battery is not installed or battery power

1.

Replace 9-volt batteries in receiver and

 

 

is low

 

hand-held remote control

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, page 17)

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to 40

 

 

 

 

mph winds. However, extreme condi-

 

 

 

 

tions may occur. See Lighting Instruc-

 

2.

Low line pressure

2.

tions on page 21

 

Contact local propane/LP or natural gas

 

3.

Pilot is partially clogged

3.

company

 

Clean pilot (see Cleaning and Mainte-

 

4.

Inner vent pipe leaking exhaust gasses

4.

nance, page 24)

 

Locate and correct all leaks (see Check-

 

5.

into system

5.

ing Gas Connections, page 17)

 

Glass too loose and air tight gasket leaks

Tighten glass

 

6.

in corners after usage

6.

Replace faulty component

 

Bad thermopile or thermocouple

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

dom from debris or blockage

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

2.

above

2.

ing Gas Connections, page 17)

 

Control valve defective

Replace control valve

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, page 17)

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing

 

 

 

 

Logs, Lava Rock, and Glowing Embers,

 

2.

Air holes at burner inlet blocked

2.

page 20)

 

Clean out air holes at burner inlets. Pe-

 

3.

Burner flame holes blocked

3.

riodically repeat as needed

 

Remove blockage

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27

Page 26 Page 28
Page 27
Image 27
Desa (V)K42P installation manual Gas leak. See Warning statement, Above
Page 26 Page 28

(V)K42P specifications

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