REPLACEMENT PARTS SPECIFICATIONS SERVICE HINTS TECHNICAL SERVICE

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REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESAʼs Customer Service Depart- ment at 1-866-672-6040.

When calling DESA, have ready

your name

your address

model and serial numbers of your fireplace

how fireplace was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at 1-866-672-6040 for referral information.

When calling DESA, have ready

model number of your fireplace

the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

pilot will not stay lit

burners will have delayed ignition

fireplace will not produce specified heat

propane/LP gas supply might be low (propane/LP units only)

You may feel your gas pressure is too low. If so, contact your local gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation or troubleshooting. If so, contact DESAʼs Customer Service Depart- ment at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready.

You can also visit DESAʼs technical service web site at www.desatech.com.

SPECIFICATIONS

Btu

23,000/33,000 Btu/hr

22,000/31,000 Btu/hr

Gas Type

Natural

Propane/LP

Ignition

Piezo

Piezo

Manifold Pressure

3.5" w.c.

10.0" w.c.

Minimum Inlet

5.5" w.c.

11.0" w.c.

Supply Pressure

 

 

Dimension (H x W x D) Fireplace

 

 

(Actual size of firebox.

36" x 41" x 21 1/8"

36" x 41" x 21 1/8"

Measurements do not include

914 x 1041 x 537 mm

914 x 1041 x 537 mm

nailing flanges or standoffs).

 

 

Carton

38" x 44" x 22"

38" x 44" x 22"

 

965 x 1118 x 559 mm

965 x 1118 x 559 mm

Weight, lbs/kg*

 

 

Fireplace

165 lbs/75 kg

165 lbs/75 kg

Shipping

168 lbs/76 kg

168 lbs/76 kg

 

 

 

116226-01A

www.desatech.com

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Desa (V)KC36P, (V)KC36N installation manual Replacement Parts, Service Hints, Technical Service, Specifications