TROUBLESHOOTING

WARNING:Turnoffandunplugheaterandletcoolbeforeservicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode positioned

1.

Replace pilot assembly

there is no spark at ODS/pilot

 

wrong

2.

Replace pilot assembly

 

2.

Ignitor electrode broken

 

3.

Ignitor electrode not con-

3.

Reconnect ignitor cable

 

 

nected to ignitor cable

4.

Free ignitor cable if pinched

 

4.

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

5.

Broken ignitor cable

5.

Replace ignitor cable

 

6.

Bad piezo ignitor

6.

Replace piezo ignitor

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

ment shutoff valve closed

 

equipment shutoff valve

no ignition

2. Control knob not in PILOT

2.

Turn control knob to PILOT

 

 

position

 

position

 

3.

Control knob not pressed in

3.

Press in control knob while in

 

 

while in PILOT position

 

PILOT position

 

4.

Air in gas lines when in-

4.

Continue holding down con-

 

 

stalled

 

trol knob. Repeat igniting op-

 

5.

Depleted gas supply (propane/

 

eration until air is removed

 

5.

Contact local propane/LP gas

 

 

LP gas only)

 

company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Clean-

 

 

 

 

ing and Maintenance, page

 

 

 

 

16) or replace ODS/pilot as-

 

7.

Gas regulator setting is not

 

sembly

 

7.

Replace gas regulator

 

 

correct

 

 

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Desa VN30BT, VP30BT, VP20BT, VN20BT installation manual Troubleshooting, Observed Problem Possible Cause Remedy