Desa VP11 Service Hints Replacement Parts, Service Publications Accessory, Parts Under Warranty

Models: VP5A VP11

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SERVICE

SERVICE

HINTS

REPLACEMENT PARTS

SERVICE PUBLICATIONS

ACCESSORY

When gas pressure is too low

pilot will not stay lit

burner(s) will have delayed ignition

heater will not produce specified heat

propane gas supply may be low

When gas quality is bad

pilot will not stay lit

burner(s) will produce flames and soot

heater will backfire when lit

You may feel your gas pressure is too low or gas quality is bad. If so, contact your local propane gas supplier.

Note: Use only original replacement parts. This will protect your warranty cover- age for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealer from whom you purchased this product. If they are unable to supply original replacement part(s), call DESA International’s Technical Service Department at 1-800-323-5190 for referral information.

When contacting your dealer or DESA International, have ready:

your name

your address

model number of your heater

how heater was malfunctioning

type of gas used (propane or natural gas)

purchase date

Usually, we will ask you to return the defective part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they cannot supply original replace- ment part(s), call DESA International’s Parts Department at 1-800-972-7879.

When calling DESA International, have ready:

model number of your heater

the replacement part number

You can purchase a service manual from the address listed on the back page of this manual. Send a check for $5.00 payable to DESA International.

Purchase this heater accessory from your local dealer. If they cannot supply this accessory, call DESA International’s Parts Department at

1-800-972-7879. You can also write to the address listed on the back page of this manual.

MANUAL SHUTOFF

VALVE - GA5010

Manual shutoff valve with 1/8"

NPT tap.

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Desa VP11, VP5A Service Hints Replacement Parts, Service Publications Accessory, When gas pressure is too low