Desa VSGF36NR, VSGF36PR Continued, Observed Problem, Possible Cause, Remedy, Maintenance, page

TROUBLESHOOTING

Continued

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Slight smoke or odor during	1.	Not enough air	1.	Check burner for dirt and
initial operation				debris. If found, clean burner
				(see Cleaning and Mainte-
	2.	Gas regulator defective		nance, page 25)
			2.	Replace gas control
	3.	Residues from manufacturing	3.	Problem will stop after a few
		processes and logs curing		hours of operation
Moisture/condensation noticed	1.	Not enough combustion/ven-	1.	Refer to Air for Combustion
on windows		tilation air		and Ventilation requirements
				(page 7)
Heater produces a whistling	1.	Turning control knob to HI	1.	Turn control knob to LO
noise when burners are lit		position when burners are		position and let warm up for
		cold		a minute
	2.	Air in gas line	2.	Operate burners until air is
				removed from line. Have gas
				line checked by local natural
				or propane/LP gas company
	3.	Air passageways on heater	3.	Observe minimum installation
		blocked		clearances (see page 10)
	4.	Dirty or partially clogged	4.	Clean burners (see Cleaning
		burner orifice(s)		and Maintenance, page 25)
				or replace burner orifice(s)
White powder residue forming	1.	When heated, vapors from	1.	Turn heater off when using
within burner box or on adjacent		furniture polish, wax, carpet		furniture polish, wax, carpet
walls or furniture		cleaners, etc. may turn into		cleaners or similar products
		white powder residue
Remote does not function	1.	Battery is not installed. Bat-	1.	Replace 9-volt batteries in
(GHRCB and GHRCTB only)		tery power is low		receiver and remote control
Yellow flame in front burner	1.	Not enough air	1.	Check burner(s) for dirt
during burner combustion				and debris. If found, clean
				burner(s) (see Cleaning and
	2.	Gas regulator defective		Maintenance, page 25)
			2.	Replace gas regulator

Fireplace produces a clicking/ ticking noise just after burner is lit or shut off

1.Metal expanding while heating or contracting while cooling

1.This is common with most heat- ers. If noise is excessive, contact qualified service person

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