TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Slight smoke or odor during

1.

Not enough air

1.

Check burner for dirt and

initial operation

 

 

 

debris. If found, clean burner

 

 

 

 

(see Cleaning and Mainte-

 

2.

Gas regulator defective

 

nance, page 25)

 

2.

Replace gas control

 

3.

Residues from manufacturing

3.

Problem will stop after a few

 

 

processes and logs curing

 

hours of operation

 

 

 

 

 

Moisture/condensation noticed

1.

Not enough combustion/ven-

1.

Refer to Air for Combustion

on windows

 

tilation air

 

and Ventilation requirements

 

 

 

 

(page 7)

 

 

 

 

 

Heater produces a whistling

1.

Turning control knob to HI

1.

Turn control knob to LO

noise when burners are lit

 

position when burners are

 

position and let warm up for

 

 

cold

 

a minute

 

2.

Air in gas line

2.

Operate burners until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local natural

 

 

 

 

or propane/LP gas company

 

3.

Air passageways on heater

3.

Observe minimum installation

 

 

blocked

 

clearances (see page 10)

 

4.

Dirty or partially clogged

4.

Clean burners (see Cleaning

 

 

burner orifice(s)

 

and Maintenance, page 25)

 

 

 

 

or replace burner orifice(s)

 

 

 

 

 

White powder residue forming

1.

When heated, vapors from

1.

Turn heater off when using

within burner box or on adjacent

 

furniture polish, wax, carpet

 

furniture polish, wax, carpet

walls or furniture

 

cleaners, etc. may turn into

 

cleaners or similar products

 

 

white powder residue

 

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed. Bat-

1.

Replace 9-volt batteries in

(GHRCB and GHRCTB only)

 

tery power is low

 

receiver and remote control

 

 

 

 

 

Yellow flame in front burner

1.

Not enough air

1.

Check burner(s) for dirt

during burner combustion

 

 

 

and debris. If found, clean

 

 

 

 

burner(s) (see Cleaning and

 

2.

Gas regulator defective

 

Maintenance, page 25)

 

2.

Replace gas regulator

Fireplace produces a clicking/ ticking noise just after burner is lit or shut off

1.Metal expanding while heating or contracting while cooling

1.This is common with most heat- ers. If noise is excessive, contact qualified service person

113192-01D

www.desatech.com

29

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Image 29
Desa VSGF36NR, VSGF36PR installation manual See Cleaning and Mainte

VSGF36NR, VSGF36PR specifications

The Desa VSGF36NR and VSGF36PR are innovative electric fireplaces designed to create a cozy atmosphere while ensuring modern efficiency. These models stand out in the electric fireplace market due to their blend of aesthetic appeal and advanced technology.

One of the key features of the VSGF36NR and VSGF36PR is their realistic flame technology, which provides a lifelike fire experience. The LED flame effect is adjustable, allowing users to customize the ambiance according to their preferences. This feature, combined with a log set that mimics real wood, offers an inviting glow that transforms any space.

Energy efficiency is another significant characteristic of these models. Both fireplaces use energy-efficient LED lights, resulting in lower energy consumption compared to traditional heating methods. Furthermore, they have adjustable heat settings, enabling users to control the amount of warmth emitted, which ultimately helps in managing energy expenditure and ensuring comfort.

The VSGF36NR is designed for natural venting, making it an ideal option for homes that require the integration of a venting system. On the other hand, the VSGF36PR model features a power vent option, providing versatility for installation in various spaces, including basements or rooms without existing venting. This flexibility facilitates installation in a range of environments, creating easy access to the warmth and charm of a fireplace.

Safety is a top priority with these models. They come equipped with an automatic shut-off feature, which activates if the unit overheats, ensuring peace of mind for users. The cool-to-the-touch exterior design further enhances safety, making these electric fireplaces suitable for homes with children and pets.

Both the VSGF36NR and VSGF36PR have a sleek, modern design, allowing them to fit seamlessly into any decor style, from contemporary to traditional. Their compact size means they can easily be integrated into living rooms, dining areas, or even bedrooms, making them a versatile addition.

Overall, the Desa VSGF36NR and VSGF36PR electric fireplaces are exemplary models combining aesthetics, advanced technology, and safety. They offer a practical solution for those looking to enjoy the warmth and comfort of a fireplace without the hassle of traditional wood-burning options. With their innovative features and thoughtful design, they are an excellent choice for enhancing any home.