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TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
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Gas odor even when control | 1. | Gas leak. See Warning | 1. | Locate and correct all leaks (see | |
knob is in OFF position |
| statement at top of |
| Checking Gas Connections, | |
| 2. | page | 2. | page 23) | |
| Control valve defective | Replace control valve | |||
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Gas odor during combustion | 1. | Foreign matter between | 1. | Take apart gas tubing and remove | |
| 2. | control valve and burner | 2. | foreign matter | |
| Gas leak. See Warning | Locate and correct all leaks (see | |||
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| statement at top of |
| Checking Gas Connections, | |
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| page 23) | |
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Glass soots | 1. | Debris around burner air | 1. | Inspect the opening at the base of | |
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| mixer |
| the burner by removing log/grate | |
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| assembly to see that it is NOT | |
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| packed with any type of material | |
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| [see Installing Brick Liner Models | |
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| BL36DA(SA) and BL36DHA(SA)] | |
| 2. | Improper vent configuration. | 2. | for log/grate removal | |
| Check vent configuration speci- | ||||
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| fication (see Venting Installation | |
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| Instructions, page 9) |
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Dark residue on logs or inside | 1. | Air holes at burner inlet | 1. | Clean out air holes at burner inlets. | |
of fireplace | 2. | blocked | 2. | Periodically repeat as needed | |
| Burner flame holes blocked | Remove blockage | |||
| 3. | Improper venting or exces- | 3. | Have the vent system inspected, | |
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| sive blockage |
| including the termination cap. | |
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| Remove any restrictions or ob- | |
| 4. |
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| struction | |
| Excessive amounts of em- 4. Clear excess embers until a mini- | ||||
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| bers and pan material |
| mum gap of 1/2" remains under the | |
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| grate |
www.desatech.com | 33 |