TROUBLESHOOTING

29

 

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common with most fireplaces. If

just after burner is lit or shut off

 

tracting while cooling

 

noise is excessive, contact qualified ser-

 

 

 

 

vice person

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

 

top of page

 

ing Gas Connections, page 20)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

 

and burner

 

eign matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Check-

 

 

top of page

 

ing Gas Connections, page 20)

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see log placement

 

 

 

 

sections on pages 22 and 23)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage

 

4.

Improper venting or excessive blockage

4.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restrictions or obstruction

 

5.

Excessive amounts of embers and pan

5.

Clear excess embers until a minimum

 

 

material

 

gap of 1/2" remains under the grate

For morevisit www..com

111253-01E

Page 28 Page 30
Page 29
Image 29
Desa VV36EPC1 installation manual Gas leak. See Warning statement at
Page 28 Page 30

VV36EPC1 specifications

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