REPLACEMENT PARTS

36 SPECIFICATIONS SERVICE HINTS TECHNICAL SERVICE

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA’s Customer Service De- partment at 1-866-672-6040.

When calling DESA, have ready

your name

your address

model and serial numbers of your fireplace

how fireplace was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at 1-866-672-6040 for referral information.

When calling DESA, have ready

model number of your fireplace

the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

pilot will not stay lit

burners will have delayed ignition

fireplace will not produce specified heat

propane/LP gas supply might be low (propane/LP units only)

You may feel your gas pressure is too low. If so, contact your local gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA’s Customer Service Depart- ment at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready.

You can also visit DESA’s technical service web site at

www.desatech.com.

SPECIFICATIONS

 

(V)V36NA(1)

CHDV36NRA

(V)V36PA(1)

Btu

18,000/

18,000/

17,500/

 

26,000 Btu/hr

26,000 Btu/hr

25,000 Btu/hr

 

 

 

 

Gas Type

Natural

Natural

Propane/LP

 

 

 

 

Ignition

Piezo

Piezo

Piezo

 

 

 

 

Manifold Pressure

3.5" w.c.

3.5" w.c.

10.0" w.c.

Minimum Inlet

5.5" w.c.

5.5" w.c.

11.0" w.c.

Supply Pressure

 

 

 

 

 

 

 

Dimension, Inches/mm

 

 

 

(HxWxD)Fireplace

 

 

 

(Actual size of firebox.

36"x41"x21 1/8"

36"x41"x21 1/8"

36"x41"x21 1/8"

Measurements do not

914x1041x

914x1041x

914x1041x

include nailing flanges

537 mm

537 mm

537 mm

or standoffs).

 

 

 

Carton

38"x44"x22"

38"x44"x22"

38"x44"x22"

 

965x1118x

965x1118x

965x1118x

 

559 mm

559 mm

559 mm

Weight, lbs/kg*

 

 

 

Fireplace

120 lbs/55 kg

180 lbs/82 kg

120 lbs/55 kg

Shipping

123 lbs/56 kg

183 lbs/83 kg

123 lbs/56 kg

 

 

 

 

*For refractory lined models add 60 pounds for 36" models.

For..com

111252-01B

Page 36
Image 36
Desa (V)V36PA(1), CHDV36NRA, V36NA, V36PA Replacement Parts, Service Hints, Technical Service, Specifications