Service Hints
When Gas Pressure is Too Low
•pilot will not stay lit
•burners will have delayed ignition
•heater will not produce specified heat
•propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local propane/LP or natural gas supplier.
Technical Service
You may have further questions about installa- tion, operation, or troubleshooting. If so, contact DESA Heating, LLC at
You can also visit DESA Heating, LLC’s web site at www.desatech.com.
Replacement Parts
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating, LLC at
When calling DESA Heating, LLC, have ready:
•your name
•your address
•model and serial numbers of your heater
•how heater was malfunctioning
•purchase date
Usually, we will ask you to return the part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating, LLC at
When calling DESA Heating, LLC, have ready:
•model and serial numbers of your heater
•the replacement part number
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