Troubleshooting
For troubleshooting information, click here for the technical support page.
Warranty
Dickson warrants that the products it sells will be free from defects in material and workmanship under normal use and service for a period of twelve months after delivery. In the event of a claim under this warranty, the product or part must be returned to the factory for repair or replacement (shipping
Factory Service & Returns
Contact the factory
•Carefully repack the instrument, label the outside of the box with the RA# and return the instrument (freight
•All instruments that do not have the RA# clearly marked on the outside of the box will be refused. When returning instruments for credit, please include all accessories in shipment.
•Calibration/Freight charges are
NOTE: Dickson shall not be liable for consequential or incidental damages resulting from failure or malfunc- tion of its products.
Customer Satisfaction
Dickson takes pride in providing you, the customer, with the highest quality instrumentation. We welcome the opportunity to help you in any way possible. Whether it be a question or a new idea in documentation, the Dickson Company would like to hear your response. Please call our Customer Service Department at
Software Return Policy
DICKSON
| 930 South Westwood Avenue |
| Addison, Illinois 60101 |
Rev. 10/07 | Phone: (630) |
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