EF3003, SF3003, DF3003
TROUBLESHOOTING GUIDE
GENERAL
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| Reference |
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| Circuit breaker trips |
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| Additional appliances may |
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| or fuse blows when |
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| exceed the current rating of |
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| unit is turned on |
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| Improper circuit current rating |
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| the circuit breaker or fuse. |
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| Plug unit into another outlet |
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| or install unit on a dedicated |
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| 15 amp circuit |
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| Unit turns on or off |
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| Remote control has a similar |
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| frequency to other remotes in |
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| by itself |
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| the area |
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| Select alternative frequency |
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| Page 2 |
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| code |
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| Radio frequency disturbance |
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| from outside sources |
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| Lights dim in room |
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| Unit is drawing close to circuit |
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| Move the unit to another |
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| outlet or install unit on a |
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| while the unit is on |
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| current rating |
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| dedicated 15 amp circuit |
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| Power cord gets |
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| The power cord may get |
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| warm |
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| Normal operation |
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| slightly warm to the touch |
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| when the heater is on |
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| Defective power cord |
| Replace power cord |
| Page 20 |
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APPEARANCE
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| Fireplace does not |
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| Improper operation |
| Refer to User’s Guide |
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| turn on |
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| Defective main on/off switch |
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| Replace main on/off switch |
| Page 12 |
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| Defective remote control |
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| Install new batteries into the |
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| Page 1 |
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| handheld transmitter / |
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| reinitialize |
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| Loose wiring |
| Check wiring connections |
| Page 9 |
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| Flame frozen |
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| Defective flame motor |
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| Replace flame motor |
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| Page 15 |
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| Loose wiring |
| Check wiring connections |
| Page 9 |
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| Flame not bright or |
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| Burnt light bulbs |
| Replace light bulbs |
| Page 10 |
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| Loose wiring |
| Check wiring connections |
| Page 9 |
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| flame not visible |
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| Defective light harness |
| Replace light harness |
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| Log set dim, ember |
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| Burnt light bulbs |
| Replace light bulbs |
| Page 10 |
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| bed not glowing |
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| Flame Shutter |
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| Defective flame motor |
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| Replace flame motor |
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| Page 15 |
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