WARRANTY
Dimplex Optiflame Electric Fireplaces are tested and inspected prior to shipment and are guaranteed from defect to the purchaser of each new product. Any part which proves to be defective in material or workmanship under normal use within on year will be repaired or replaced without charge.* The Company will not be responsible for any expense incurred for installation, removal from service, or transportation costs. Any such defect should be brought to the attention of the Dealer where the product was purchased and is authorized to repair or replace within the terms of this warranty.
The Company’s only obligation under this warranty will be at its sole option to repair or replace any part proving defective or to refund the purchase price thereof.
The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use of or inability to use the product.
The warranty will not apply if, in the sole judgement of the Company, damage or failure has resulted from accident, alteration, misuse, abuse, incorrect installation, or operation on an incorrect power source. Dimplex requires that all electric fireplace products are to be field serviced when ever possible.
Dimplex electric fireplaces are covered by a free in home service for the period that the fireplace is under warranty. For service call
The foregoing is in lieu of all other warranties expressed, implied, or statutory, and the Company neither assumes, nor authorizes any person to assume for it any other obligation, or liability in connection with said product.
*Light bulbs are not covered in the warranty.
ACCESSORIES
Please contact your local dealer for genuine Dimplex accessories. Example: Glass door kits, brass trim, cabinets designed to fit your Optiflame fireplace.
1-888-DIMPLEX
1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8
Approved for use in the United States and Canada
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