Cleaning
WARNING – ALWAYS DISCONNECT FROM THE POWER SUPPLYBEFORE CLEANING THE HEATER.
For general cleaning use a soft clean duster – never use abrasive cleaners. The glass viewing screen should be cleaned carefully with a soft cloth. DO NOT use proprietary glass cleaners.
Recycling
For electrical products sold within the European Community.
At the end of the electrical products useful life it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country.
After Sales Service
Your product is guaranteed for one year from the date of purchase.
Within this period, we undertake to repair or exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and operated in accordance with these instructions.
Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.
Should you require after sales service you should contact our customer services help desk on 0845 600 5111. It would assist us if you can quote the model number, series, date of purchase, and nature of the fault at the time of your call. The customer services help desk will also be able to advise you should you need to purchase any spares.
Please do not return a faulty product to us in the first instance as this may result in loss or damage and delay in providing you with a satisfactory service.
Please retain your receipt as proof of purchase.
