Chapter 2
Receiver Description and Installation
Note: If the Results menu displays No Transponders have been found, check your cable connections and return to step 5 to repeat the scan.
If the second scan does not find any transponders, ask your dwelling complex owner for assistance or call the Commercial Customer Service Center at
7.Select the Cancel option to exit the Results menu.
8.Select the Cancel option to exit the Scan and Signal Strength screen.
9.The receiver will display an Attention message pop up asking you to verify that the satellite signal is locked and the QAM frequency scan has been completed successfully. Select the Yes option.
The receiver will begin accepting a transmission or, download, of the latest software. You will see the message shown below:
A progress bar across the bottom of the screen will show the software upgrade as it downloads. Once the download is complete, you will see a second message that the receiver’s memory is now being programmed.
Note: This message may disappear and your screen may go blank for a few minutes. This is normal and does not indicate a problem with the receiver.
Your receiver will now display the Preview Channel, which tells you about available programs, channels and services.
To activate your programming on your receiver you must call the Commercial Customer Service Center at
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