TROUBLESHOOTING GUIDE
| BASE ASSEMBLY | ADJUSTING NUT | BALL SEAL | REAR VIEW, VACUUM TOILET | |||
| FLUSH BALL |
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| FLUSH PEDAL |
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| VACUUM | |
| WATER VALVE ASSEMBLY |
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| BREAKER | |
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| CLAMP RING |
| HOSE | ||
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| TOP VALVE CAP |
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| CONNECTION |
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| VALVE SEAT |
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| FILTER SCREEN |
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| SPRING |
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| CARTRIDGE |
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| SHAFT |
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| WATER | VALVE BODY |
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| VALVE |
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| VACUUM BREAKER/BOWL CONNECTION | ||
| SCREWS |
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PEDAL |
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COVER |
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| Problem |
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| Possible Cause |
| Service Instructions | |
1. Water will not stay in bowl. | a. Loose clamp ring. |
| a. Tighten clamp ring adjusting nut. | ||||
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| b. Improper seal around flush ball due | b. Inspect flush ball and underside of | |||
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| to dirt or debris on underside of ball |
| seal for foreign objects. Clean | |
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| seal. |
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| under seal if needed (cleaning tool |
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| available – p/n 600344236). |
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| c. Worn or damaged seal. |
| c. Replace seal. | ||
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| d. Worn or damaged flush ball. | d. Replace flush ball. | |||
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2. | Plastic flush ball will not | a. Too much friction between flush ball | a. Lubricate between flush ball and | ||||
| close completely. |
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| and ball seal. |
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| ball seal with furniture polish or |
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| cooking spray. |
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| b. Water valve screws are too tight. | b. Loosen screws slightly. | |||
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| c. | Defective spring cartridge. | c. | Check spring tension by pushing | |
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| flush lever down, then release it |
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| suddenly. If lever does not snap |
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| back into original position, replace |
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| spring cartridge. |
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3. | Flush ball will not open. | a. Broken shaft. |
| a. Replace shaft. | |||
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| b. Shaft not fully engaged in the | b. Put pressure on shaft from under | |||
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| spring cartridge. |
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| the flush ball (pushing into spring |
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| cartridge) until it engages. You may |
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| have to rotate flush ball slightly until |
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| shaft lines up with square in |
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| spring cartridge. |
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4. | Water does not shut off in | a. Dirt lodged in water valve seal. | a. Disassemble and clean water | ||||
| toilet (toilet overflows). |
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| valve. | |
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5. | Water does not enter toilet | a. Insufficient water flow rate at toilet. | a. | Check water flow rate at toilet. Rate | |||
| bowl properly. |
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| should be 2 gpm (7.6 lpm) at toilet. |
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| b. Water valve clogged. |
| b. Remove and clean screen located | ||
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| at inlet of water valve. |
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| c. | Plugged rim wash holes in toilet. | c. | Clean holes. If still a problem, | |
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| replace the toilet bowl. |
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6. | Water leaking from water | a. Water valve body cracked due to | a. Replace water valve. | ||||
| valve. |
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| freeze damage. |
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| b. Water line connection is loose or not b. Insure that threads are not cross- | ||||
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| seated properly. |
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| threaded and tighten. |
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| c. | Defective water valve. |
| c. | Replace water valve. |
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| d. | Stripped threads. |
| d. | Replace water valve. |
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