Doro 509C manual Troubleshooting, Guarantee, Australia and New Zealand

English

Troubleshooting

Check that the line cord is undamaged. Disconnect any additional equipment, extension cords and other telephones. If the problem is resolved, the fault is with the other equipment. Test the equipment on a known working line. If the product works then the fault is probably with the line. Please inform your local network operator. If you are still experiencing difficulties, contact Doro or the place of purchase.

UK

If you cannot resolve the fault using the troubleshooting section, technical support is available on the Premium Rate Number: 0906 302 0114.

Calls cost 50 pence per minute (prices correct at the time of going to press), and is operational between 9AM - 5PM Monday- Friday excluding Bank Holidays. Alternatively,

E-mail on: tech@doro-uk.com

You can contact us in writing: Consumer Support Group, Doro UK Ltd., 22 Walkers Road, North Moons Moat, Redditch, Worcestershire, B98 9HE, (regarding any Spares or Technical query), or Telephoning (Spares only): 01527 584377

Web site: www.doro-uk.com

Guarantee

This product is guaranteed for a period of 12 months from the date of purchase. Proof of purchase is required for any service or support required during the guarantee period. This guarantee shall not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage or any other circumstances on the purchaser’s part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluctuations. This guarantee does not in any way affect your statutory rights. (As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm.)

Australia and New Zealand

Products permitted for connection to the telephone network

are marked with in Australia andin New Zealand. These marks indicate the products comply with the regulations and can be used without concern in the country of purchase. If you believe this product is malfunctioning, please refer to the relevant section and/or consult the troubleshooting guide in this manual to ensure that you have followed the instructions carefully. As an alternative you can visit our web site for FAQ’s or send an e-mail for a prompt reply.